The UK produces nearly 200 million tonnes of waste every year, and as a responsible business owner, it is your job to ensure your waste is managed in a way that is efficient, environmentally friendly, and compliant with UK waste laws and regulations.
This can be a daunting task for anybody, but why deal with it yourself? With over a decade of experience, Waste Managed provides professional waste management services to businesses in various industries across the UK, offering tailored solutions for waste collection, recycling, and disposal.
In this review, I’ll examine Waste Managed’s services, pricing, and customer support to help you decide if it is a good fit for your business.
Let’s dive in and explore what they offer.
Waste Managed at a Glance
| Products and Features | Offers waste collection for general waste, recycling, food, clinical, and hazardous waste, also offers shredding, consultancy, and pest control. |
| Pricing | Quote-based, includes free bins, subscription-based collection. |
| Who Should Use? | UK businesses needing tailored waste management solutions. |
| Who Should Not Use? | Businesses in the Scottish Islands or Isle of Wight, or needing small-scale services. |
| Ease of Use | Customisable services with flexible schedules, managed through an online portal. |
| Account Access | Online portal and telephone support. |
| Safety/Security Aspects | ISO 9001, ISO 14001 accredited, compliant with UK regulations. |
| Customer Support Available | Monday to Friday, 9 am to 5 pm, via phone and email. |
| Trustpilot Reviews | Rated 3.9/5 on Trustpilot from 7,046 reviews. |
Waste Managed Services and Features
- Comprehensive Waste Collection: Waste Managed collects a wide range of business waste types, including general waste, dry mixed recycling, food waste, glass, clinical waste, and confidential waste.
- Free Bins and Bin Types: Waste Managed provides businesses with free bins for their waste. Bin sizes range from 240L to 1100L, covering both small and large waste volumes.
- Flexible Collection Schedules: Waste Managed offers weekly or fortnightly collection schedules to match the needs of the business.
- Waste Audits: Waste Managed conducts waste audits to recommend the right bin types, collection frequency, and disposal methods, ensuring cost-efficiency and compliance.
- Additional Services: In addition to waste collection, Waste Managed offers consultancy, secure shredding services (either on-site or at a secure facility), and pest control to help businesses manage their waste effectively while ensuring security and hygiene.
- Nationwide Coverage: Waste Managed operates throughout 99% of the UK, with the exception of the Scottish Islands and the Isle of Wight.
- Sustainability Initiatives: Waste Managed focuses on diverting waste from landfills and converting food waste into biofuel. They are transitioning to electric vehicles and aim for 100% landfill avoidance as part of their sustainability goals.
Advantages of Using Waste Managed
Using Waste Managed offers businesses several key advantages, including cost efficiency, regulatory compliance, and sustainability.
By outsourcing waste management, businesses can save on infrastructure and operational costs, as Waste Managed provides free bins and flexible collection schedules tailored to specific needs. This ensures that companies only pay for the services they use, offering a more economical solution.
Waste Managed also ensures full compliance with UK waste regulations, particularly when handling hazardous and clinical waste, helping businesses avoid legal penalties.
Additionally, their strong commitment to sustainability, with initiatives to reduce landfill use and carbon emissions, allows businesses to improve their environmental impact while maintaining efficient waste management practices.
Who Are Waste Managed?
Waste Managed began over 12 years ago with a mission to provide consistent, high-quality waste management services for UK businesses.
Officially incorporated in 2021, they have grown steadily, building a reputation for reliability and professionalism. Over time, they have expanded their customer base to over 30,000 businesses and have been recognised for their industry leadership.
Looking ahead, Waste Managed is focused on sustainability, aiming to transition to a fully electric vehicle fleet and achieve 100% landfill avoidance as part of their long-term environmental goals.
Waste Managed Customer Reviews
Waste Managed has received a score of 3.9/5 out of over 7,000 reviews on Trustpilot. Of these reviews, 68% scored 5 stars, and a staggering 22% scored 1 star.
Positive Reviews
Most positive reviews praise Waste Managed’s customer service, which includes taking the time to understand the issue and going to great lengths to resolve it.
Others have highlighted their competitive pricing, offering affordable options for them to make the most of their waste management.
Negative Reviews
Some of the negative reviews have stated their discontent with Wasted Managed’s customer support, saying how they are slow to respond and disorganised while lacking information.
Other negative reviews criticise Waste Managed, stating they were charged invoices for services not performed or random charges for leaving the company.
How to Get Started With Waste Managed
- Assess Your Needs: Start by evaluating your business’s waste requirements. Consider the types of waste you generate (e.g., general waste, recycling, food waste) and the volume. Waste Managed will tailor services based on your specific needs.
- Request a Quote: Visit Waste Managed’s website or contact their customer support to request a bespoke quote. You’ll provide details about your waste output, and they’ll offer a pricing plan that suits your needs.
- Choose Your Service: Based on your quote, select the services you need. This may include waste collection, recycling, or additional services like shredding or waste audits.
- Set Up Your Collection Schedule: Waste Managed will help you decide the best collection frequency for your business (weekly or fortnightly). You can choose a schedule that aligns with your operational needs.
- Receive Bins and Equipment: Waste Managed will provide the necessary bins and equipment for your business. They offer a range of bin sizes and configurations, depending on the type of waste you handle.
- Start Your Service: Once everything is set up, your waste collection service will begin on the agreed schedule. Waste Managed offers ongoing support to ensure your waste is handled efficiently.
- Manage Through the Online Portal: You can manage your account, track collections, and adjust services as needed via their online portal, providing flexibility for your business.
Alternatives to Waste Managed
| Feature | Business Waste | Simply Waste | Biffa | Bin Collections | AMA Waste |
|---|---|---|---|---|---|
| Pricing | Quote-based, free bins, 1 month free collections | Fixed rates or per-collection fees | Quote-based, scalable solutions | Quote-based | Quote-based, competitive rates via suppliers |
| Coverage | 100% UK coverage | England, with partners for wider UK coverage | Covers 95% of the UK | Covers 95% of the UK | Nationwide |
| Customer Support | Mon-Fri 9am-5:30pm, rated 4.9/5 on Trustpilot | Mon-Fri 8am-5pm, rated 3.9/5 on Trustpilot | Available 24/7 via myBiffa, 98% collection rate | Live chat, contact form, rated 4.0/5 on Trustpilot | Dedicated account manager, rated 4.4/5 on Trustpilot |
| Sustainability | Zero waste to landfill, eco-friendly | ISO 14001 certified, zero landfill pledge | Circular economy focus, zero waste to landfill | No detailed sustainability info | 98% of waste recycled |
| Bin Options | 240L, 360L, 660L, 1100L wheelie bins | 240L to 1100L bins, skips, RORO, compactors | Bins from 120L to 1100L, skips, RORO | 240L, 360L, 660L, 1100L wheelie bins | Wheelie bins, compactors, skips (4-yard to 40-yard) |
| Website | Visit Site | Visit Site | Visit Site | Visit Site | Visit Site |
FAQs
You can adjust your waste collection schedule at any time through Waste Managed’s online portal. Whether you need to change the frequency or request a different bin size, the process is flexible to meet your business’s evolving needs.
Waste Managed has a fair use policy in place. If you exceed the bin’s weight limit on multiple occasions, your collection frequency or the number of bins may be adjusted. You may also incur additional charges if the excess weight significantly exceeds the limit.
Waste Managed offers flexible contracts with options to adjust or cancel services. However, it’s important to review the terms regarding any potential penalties for early termination, especially if your contract includes specific service commitments.
Waste Managed provides expert disposal services for hazardous waste, including clinical and sharps waste, with access to UK-wide certified facilities. They ensure full legal compliance, and their team is trained in handling dangerous materials safely.
Yes, Waste Managed offers flexible contract options, including the ability to opt for short-term agreements or trial periods. This flexibility makes it easy to scale services as your business requirements change.
Yes, Waste Managed provides consultancy services that can be conducted on-site. This is especially useful for businesses that need expert guidance on optimising waste management systems, recycling practices, and legal compliance.
