Welcome to our website. At Business Expert we take our data protection obligations very seriously and it is important to us that you understand how we use your personal data.
How Your Personal Information is Used and Stored
The main purpose for which we process your personal data is to provide you with services that you request from us through https://www.businessexpert.co.uk (the Website).
We may use your data for other purposes of contacting you either by phone, email, or messaging service. We may contact you in regards to providing information that you have requested and/or retention purposes (where you have consented). We may also use your data to improve our services through the use of internally-analysed market research and fraud prevention.
We will only ever keep your personal data for as long as is necessary for the purpose for which we need that personal data. If you are not a client of Business Expert, we will aim to have your personal information removed from our system after 12 months from your initial contact.
We will need to share some of your personal data with some third parties, for example our partners and suppliers. Partners who provide quotes to you through our website will make checks against various databases to assess your eligibility for a quote and will make decisions about you by wholly automated means. Those partners are responsible for how they process your personal data.
Data Subject Access Requests (DSARs)
At Business Expert, we are committed to ensuring the accuracy, confidentiality, and security of the personal data we hold. In line with our commitment to transparency, we support the right of individuals to access and verify their personal data. In the vast majority of cases we do not hold any personal data as our partners are the primary controllers of this data. However, in the few instances where Business Expert is sent personal information voluntarily from our content consumers we do have a process on DSARs, as set out below.
Process for Managing DSARs:
- Receipt of Request:
- Upon receiving a DSAR, we will acknowledge the request promptly.
- Requests can be made via email, or our website.
- Identity Verification:
- We will take reasonable steps to verify the identity of the requesting individual to ensure data security.
- Additional information may be requested if necessary to confirm identity.
- Data Retrieval:
- We will compile all the personal data held about the individual from our various data processing systems.
- A thorough search will be conducted to ensure all relevant data is included.
- Review and Redaction:
- Before releasing any data, we will review the data for any information related to third parties.
- Any third-party data will be redacted or omitted to protect the privacy of others.
- We aim to respond to DSARs within one month as stipulated by GDPR.
- The response will include a copy of the personal data held along with an explanation of how it has been used.
- All DSARs will be logged and monitored to ensure compliance with our data protection obligations.
- The outcome of each request will be recorded for future reference.
Support for DSARs:
We have a team that can assist with DSARs and ensure compliance with data protection laws. Additionally, we utilise secure and robust systems to manage and track DSARs efficiently, ensuring timely and accurate responses. Our team is also trained regularly on data protection policies and procedures to provide the best support possible.
Should you have any queries or wish to make a DSAR, please contact our Data Protection Officer (Mike Smith) at firstname.lastname@example.org. Alternatively, you can request the DSAR through one of the forms on our website.
Any personal information provided to Business Expert will be shared only with our investment partners in relation to addressing and serving your enquiry. Your personal information will never be used for any external marketing purposes.
Our investment partners will not share your personal data with any third parties and will only refer to your personal information in the context of your investment enquiry into Business Expert.
Bridging Loans, Development Finance, Asset-Based Funding, Commercial Mortgages, Credit Cards, Merchant Cash Advance, Expense Cards, Business Loans (Secured and Unsecured)
Our commercial loan partners are either principal lenders or brokers for the given sector. These companies will be data controllers in relation to any personal information that you provide in regards to your finance enquiry.
Our partners will not share your personal data with any third parties.
Our insolvency partner is regulated by the Insolvency Practitioners’ Association and are a firm of qualified insolvency practitioners.
Our insolvency partner is also a data controller in relation to any personal information that you provide in regards to insolvency enquiries.
Our partner will not share your personal data with any third parties.
All bank account enquiries are sent through to the individual banks themselves who will handle the applications from that point.
The term ‘Business Expert’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is, 71-75 Shelton Street, London, WC2H 9JQ. Our company registration number is 09048387. The term ‘you’ refers to the user or viewer of our website.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade-marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.