YumaPOS Review (2026)

YumaPOS POS at a Glance

Verdict

If you run a restaurant, takeaway, cafe, or food truck, we’d put YumaPOS on your shortlist. The catch is you can’t price it properly without a sales call.

Your software pricing is transparent: £40 +VAT/month base, add-ons from £5 to £20. That matters when you’re comparing it against Lightspeed, Epos Now, or Square for Restaurants.

YumaPOS takes 0% commission on card transactions. That’s accurate and easy to misread. It means YumaPOS’s own cut is zero; the card processing rate is set by a third-party processor and isn’t published.

The delivery integrations are the real differentiator. Just Eat, Uber Eats, and Deliveroo feed into one order queue. We’d rate that as a genuine advantage over most EPOS platforms at this price point.

One contract detail worth knowing: the licensing agreement is governed by US law, not UK law. Factor that in before signing.

If your supplier invoice lands on Monday morning and your weekend card takings are still in transit, your cash flow tightens by the settlement gap. Confirm the settlement window before you commit.

Best For

You run a restaurant, takeaway, cafe, bar, food truck, or franchise chain and want a full EPOS stack in one system. You trade on Just Eat, Uber Eats, or Deliveroo and want those orders in one queue alongside counter and tableside orders.

You need kitchen display routing, a waiter app, or driver dispatch built into the platform rather than bolted on via a third-party connector.

Not Ideal For

You just need a card reader. That’s not what YumaPOS is. If your question is really “I need to take card payments”, look at Square Reader, Tide, or SumUp instead.

You run a retail or professional services business without delivery or kitchen workflows. YumaPOS is hospitality-native and the feature set doesn’t map to those segments.

You need to compare card processing costs before committing. Both card rates and hardware prices require a direct quote, so rate-shopping isn’t possible from public data alone.

Key Facts

Base licence: £40 +VAT/month for the primary EPOS licence. Promotional pricing is sometimes offered; confirm the current rate with YumaPOS at time of purchase.

Transaction fee: 0% YumaPOS commission per the software licensing agreement. Card processing rates via the paired payment processor are not publicly listed; a direct quote is required.

Hardware: bundled at no upfront cost within subscription; custom hardware bundles available on request.

Contract: 30 calendar days written notice to terminate. No minimum term specified. Fees are non-refundable on termination.

Settlement timing: not stated publicly at yumapos.com. Confirm the settlement window with the assigned processor before signing.

Integrations: Just Eat, Uber Eats, Deliveroo, Google Maps.

Support: 0161 850 5512, support@yumapos.co.uk. Office: Cheadle Royal Business Park, Brooks Dr, Cheadle SK8 3TD.

What Is YumaPOS POS?

YumaPOS is a cloud-based hospitality EPOS platform. The YUMAPay device is a hardware option inside that platform, not a standalone card reader you can buy and use independently.

We’d describe it as an operating system for your food business. The payment terminal is one component of a wider stack that includes kitchen display, waiter app, driver app, and online ordering.

YumaPOS sells eight core apps: EPOS terminal, back office, kitchen display (YumaKitchen), waiter app, customer mobile app, driver app, self-serve kiosk, and online ordering website. You pick the modules you need.

Your hardware options cover five EPOS form factors (Compact, Compact+, Pro, Pro Duo, SelfServe) plus the YUMAPay payment terminal. That’s a wider spread than most EPOS vendors offer from a single catalogue.

YUMAPay is a 5.5″ handheld terminal with 4G, WiFi, and Bluetooth. It doubles as a mobile till. If you’re a counter-service takeaway that occasionally needs tableside ordering, that matters.

Card processing is handled by a third-party payment processor. YumaPOS takes 0% commission. The processor’s rate is separate and not published on yumapos.com. That’s the transparency gap we’d push on in any sales call.

YumaPOS positions itself for small fast food restaurants, cafes, and stores through to large franchise chains. UK office is in Cheadle, SK8 3TD.

If your Friday evening rush involves staff re-keying Just Eat orders from a tablet into the till while waiting for Deliveroo to ping on a second screen, that’s the specific problem YumaPOS is designed to remove.

YumaPOS POS Pricing and Costs

Card Payment Fees

Your card processing rates aren’t published on yumapos.com. We checked the pricing, hardware, and bundles pages in April 2026 and found no rate card.

YumaPOS takes 0% commission on every successful transaction. That’s their own cut, not the full processing cost.

Your actual card rate (interchange, scheme fees, and processor margin) is set by an unnamed third-party payment processor and comes via a direct quote.

Ask three questions on any sales call: which processor are you paired with; what are the debit, credit, and commercial card rates; is Amex supported and at what rate.

Without that information, you can’t compare a YumaPOS quote against Dojo, Worldpay, Stripe, or Square.

If you’re doing £50,000 a month in card turnover, a 0.2% difference in the blended rate is £100 a month, or £1,200 a year. That gap matters.

When your accountant is reconciling your card income at quarter-end and asks for the processing rate in writing, “call them and ask” is not a useful answer. Get the rate confirmed before you sign.

The 0% commission line is technically accurate and potentially misleading. Read it as “YumaPOS doesn’t add a margin on top”, not as “card processing is free”.

Hardware Costs

Hardware prices aren’t published on yumapos.com/hardware or yumapos.com/bundles. Every device is quote-only.

The range covers: YUMA Compact (10.1″ touchscreen, built-in 58mm thermal printer), Compact+ (10.1″ portable, 80mm printer), Pro (15.6″ touchscreen), Pro Duo (15.6″ plus 10.1″ customer-facing screen), 27″ SelfServe kiosk, and YUMAPay terminal.

You can’t budget capital cost for a YumaPOS rollout from public information alone. Ask for an itemised quote.

Your next question should be whether hardware is bought outright or leased. Lease-style arrangements can bundle the monthly software fee with a hardware payment, which makes total cost of ownership harder to read.

Monthly Fees and Contract Terms

The base EPOS licence is £40 +VAT a month. Additional terminal licences are £10 each per month.

Add-ons stack on top: Kitchen Display £10, Waiter App £5, Driver App £5, Online Ordering Website £10, Mobile App £20, SelfServe licence £10, Digital Queues £5. All per month, plus VAT.

A realistic full-service restaurant configuration is base £40 + kitchen display £10 + waiter app £5 + driver app £5 + online ordering £10 = £70 a month +VAT.

Contract terms are 30 calendar days written notice to terminate. Fees are non-refundable on termination. Monthly or annual billing is offered.

The governing law is the United States, not the UK. That’s in the YumaPOS general terms. For a UK hospitality operator, that’s a clause worth flagging to your solicitor before signing.

YumaPOS POS Features

Core Platform Features

The base £40 licence covers the EPOS terminal app, cloud back office, inventory management, online menu management, staff management, floor plan, loyalty, and sales analytics.

That’s a fuller core than Square’s free tier, which we’d rate as lighter on inventory depth and staff management.

Back office runs in a browser. You can update menus, adjust prices, monitor takings, and manage staff from a laptop without being on-site.

Add-On Modules

Modular add-ons include: YumaKitchen display (£10/month), Waiter App (£5), Driver App (£5), YUMA SelfServe kiosk (£10), Digital Queues (£5). You pay for the depth you need.

If you run multi-site, the centralised back office lets you push a price change to all locations from one dashboard or pull a sales report across the estate.

The online ordering website (£10/month) and branded mobile ordering app (£20/month) are first-party products, not third-party connectors. Online orders flow into the same queue as counter and delivery platform orders.

Hardware, Devices and Setup

The YUMAPay Terminal

YUMAPay connectivity is 4G, WiFi, and Bluetooth, per yumapos.com product pages. The 4G SIM means the terminal keeps taking payments even if your venue WiFi drops during a busy service.

Whether the SIM is included for the life of the device or added as a separate data plan isn’t stated publicly. Clarify in your hardware quote.

The 5.5″ form factor works for tableside ordering. Menu items, splits, and tips are on one view without excessive scrolling.

YUMAPay doubles as a mobile EPOS, which matters for pop-up trading or outdoor seating where you don’t want to run another terminal.

EPOS Hardware Range

The hardware range covers five EPOS form factors: Compact (10.1″, built-in printer), Compact+ (10.1″ portable), Pro (15.6″), Pro Duo (dual-screen 15.6″ + 10.1″), and 27″ SelfServe kiosk.

All device prices are quote-only. You can’t budget hardware cost from public information alone.

Setup and Onboarding

Battery life isn’t published on yumapos.com. If your service runs from noon lunch through to a 10pm kitchen close, budget for a mid-afternoon charge.

Free menu migration from your existing provider is stated on the homepage. YumaPOS puts go-live at days 4–5 from order.

Warranty period and PCI DSS compliance certification details aren’t stated on yumapos.com. Ask for the documentation if you process high volume or face audit requirements.

Sales Channels and Integrations

Delivery Platform Integrations

Just Eat, Uber Eats, and Deliveroo orders land in the EPOS and route to the kitchen display like any other order. That removes the triple-tablet problem a lot of takeaways run into.

Google Maps is listed as an integration on yumapos.com.

Accounting Integrations

Named accounting integrations (Xero, Sage, QuickBooks) aren’t confirmed on yumapos.com. Most hospitality EPOS products offer at least one of these. Ask on your sales call.

If your accountant works in Xero or Sage, a live bank feed matters. Without it, your team is manually exporting CSV files and uploading them at quarter-end instead of a feed running automatically in the background.

Online Ordering

The online ordering website (£10/month) and branded mobile ordering app (£20/month) are first-party add-ons, not third-party integrations.

Online orders flow into the same EPOS queue as counter and delivery platform orders. That gives you one consolidated view of all channels.

Reporting, Controls and Day-to-Day Use

Reporting and Analytics

Sales reports cover day, product, category, and staff. Inventory depletion is tracked against sales, which we’d count as a useful saving on a separate inventory system.

Loyalty is bundled. You can run a points scheme or stamp-card equivalent without a separate loyalty platform.

Security and Compliance

PCI DSS compliance details aren’t stated on the public yumapos.com pages. Ask for certification documentation before signing, particularly if you process high volume or are subject to audit.

PIN on glass is standard for modern handheld terminals and meets PCI requirements when configured correctly.

GDPR and data residency questions aren’t addressed on the public pages. If you store customer loyalty data or handle regulated personal data, request the data processing agreement before signing.

Because card processing sits with a third-party processor, fraud checks and account hold policies are set by the processor, not YumaPOS.

The underlying processor isn’t named on yumapos.com. That matters if you need to assess their underwriting criteria or account stability track record before committing.

Ease of Use

Chargeback handling follows the processor’s procedures, not YumaPOS’s. A terminal fault is a YumaPOS ticket; a declined transaction dispute is a processor ticket.

Clarify your escalation path at contract signing. A split support model means two tickets in the same dispute, which creates friction during a service.

The licensing agreement is governed by US law. Any formal legal dispute runs under US jurisdiction, not UK. That’s the contract detail worth flagging to your solicitor.

Payments, Payouts and Refunds

Accepted Payment Types

The YUMAPay terminal accepts chip and PIN, contactless, and digital wallet payments. That covers Visa, Mastercard, Apple Pay, and Google Pay.

Amex acceptance isn’t explicitly confirmed on yumapos.com. The site says “all major payment methods”, which is broad marketing rather than a definitive list.

If your restaurant or takeaway serves expense-account clients or corporate lunch trade, ask whether Amex is supported and at what rate.

PIN entry is handled on the 5.5″ capacitive touchscreen (PIN on glass), which is standard for modern handheld terminals and meets relevant PCI requirements when configured correctly.

Refunds and voids run through the EPOS app, keeping reconciliation in one system.

Settlement Times

Settlement timing isn’t published on yumapos.com. We couldn’t confirm a next-day or T+2 window from public sources in April 2026.

That’s because card processing is handled by a third-party processor. The settlement cycle depends on which processor YumaPOS pairs you with.

Settlement defaults vary by processor: Worldpay and Stripe settle in 1–2 business days, Dojo offers next-day as standard, and some smaller acquirers run T+3.

Ask on the sales call: “What’s the standard settlement window on the processor you’d set me up with, and is there a faster option?” Get it in writing.

If you run weekend trading at a busy restaurant, the gap between next-day and 3-day settlement is the difference between covering Monday’s supplier invoice and holding float.

If you’re a takeaway relying on Just Eat and Uber Eats payouts on their own cycles, card settlement timing matters less because the delivery platforms dominate your cash-flow mix.

Faster Payout Options

YumaPOS doesn’t advertise instant payout on its site. That’s a gap if same-day settlement is a hard requirement.

If instant settlement is your priority, MyPOS lands funds in a wallet immediately. Square offers instant transfer to a linked debit card for an extra percentage fee.

Most restaurants plan cash flow on a weekly or fortnightly cycle. The absence of an instant option is less material if your operation can work around a standard working-day settlement window.

Who YumaPOS POS Is Best For

Best Business Types

If you run a restaurant, takeaway, cafe, bar, pub, bakery, food truck, fast food site, or franchise chain, you’re on YumaPOS’s own target list.

The feature set backs that up. Kitchen display, waiter app, delivery driver dispatch, Just Eat / Uber Eats / Deliveroo, loyalty, and self-serve kiosk are hospitality-native.

Retail operators (clothing, homeware, electronics), professional services, trades, or pure e-commerce should skip YumaPOS. The feature set doesn’t serve those segments.

It’s also the wrong fit for anyone whose real question is “I just need to take cards.” You’re buying a platform, not a payment device.

Best Sales Environments

Mid-to-high volume is the natural fit. YumaPOS is priced for operators who generate enough margin to absorb a £70–£100 a month software bill on top of card processing.

If you’re a single-till cafe doing £10,000 a month in card sales, your software spend works out at under 1% of turnover. That’s defensible if you’re using the kitchen display and delivery integrations.

If you run a multi-site restaurant chain, the centralised back office and modular pricing start to pay back. Four terminals plus kitchen display, waiter app, driver app, and online ordering is still under £150 a month.

The card processing rate is the number you can’t size until you’ve had a sales quote. If you’re doing £50,000 a month or more, the blended rate will move more money than the software fee.

When to Consider Alternatives

If you’re a street food trader doing £3,000 a month on a Saturday market, £40 of software before card processing is 1.3% of revenue before you’ve paid a processor.

Square Reader or SumUp at no monthly fee is a cheaper starting point for low-volume or occasional trading.

If instant settlement is a hard requirement, YumaPOS leaves that question open. Look at MyPOS for that capability.

If you need to rate-shop card processing on a published rate card before committing, YumaPOS won’t give you that. Dojo, Stripe, or Square publish their rates.

Customer Support and User Reviews

Support Channels

You reach UK support from the Cheadle office on 0161 850 5512, plus WhatsApp and email at support@yumapos.co.uk.

24/7 support is stated in the licence inclusions. If your kitchen display goes down on a Friday evening during service, you need to reach someone before your next cover lands.

Free implementation and free technical support are stated on the homepage. Confirm the scope applies to your plan tier before relying on it.

Because your card processing sits with a third-party processor, support for card-acceptance issues can split across two providers.

When a customer’s payment bounces at your terminal, clarifying whether to call YumaPOS or the processor wastes time you don’t have during a busy service. Clarify the escalation path before you sign.

Customer Review Themes

Public review volume on YumaPOS is limited compared with consumer-facing products like Square or SumUp. The platform sells B2B and doesn’t generate Trustpilot traffic at the same scale.

Where reviews exist, your risk clusters around the same themes we’d expect for any EPOS platform: onboarding timing, menu migration edge cases, and the learning curve of a new system.

We’re being explicit that this is editorial judgement from a limited public sample, not a commissioned survey. Treat it as a prompt to ask for references during the sales process.

Common Complaints

Pricing opacity is the practical friction point. When your accountant asks you for a cost-per-transaction figure at quarter-end, not having it in writing means calling the processor for confirmation.

Ask YumaPOS for reference customers in your format (takeaway, restaurant, cafe, chain). Speaking to an operator running a similar setup is worth more than aggregate review scores.

The US governing law clause is the legal detail that stands out. It doesn’t mean support is based in the US; it means any formal dispute runs under US jurisdiction.

YumaPOS POS Alternatives

YumaPOS isn’t the right fit for every operator. The three alternatives below each solve a different problem.

YumaPOS vs Square Reader

Square Reader removes the EPOS subscription entirely. At £19 for the hardware and 1.75% flat per transaction, it’s the right answer if you want simple card acceptance without committing to a full platform.

Square for Restaurants is a paid upgrade if your workflow grows to need kitchen display and table management. Card rates are published; hardware is cheap.

We’d choose Square Reader if your real question is “I just need to take cards without a monthly fee”.

YumaPOS vs myPOS Go 2

MyPOS Go 2 solves the settlement timing question YumaPOS leaves open. Funds land in a MyPOS wallet instantly, and the device works without a paired phone.

The trade-off is managing money through a MyPOS wallet rather than your existing UK business bank account.

We’d choose MyPOS Go 2 if instant settlement is a hard requirement and you don’t need a full hospitality EPOS stack.

YumaPOS vs Tide Card Reader

Tide Card Reader is the right alternative if you already bank with Tide and just need card acceptance. Takings land in the same account your invoices are paid into.

It doesn’t do kitchen display routing, waiter apps, or delivery platform integrations. The problem it solves is different from the one YumaPOS solves.

We’d choose Tide Card Reader if you already bank with Tide and your workflow doesn’t need a hospitality EPOS.

Final Verdict: Is YumaPOS POS Worth It?

If you run a hospitality business that trades on Just Eat, Uber Eats, or Deliveroo alongside counter or tableside service, we’d put YumaPOS on your shortlist. The delivery integrations are the real reason to consider it.

The catch is the two figures that matter most: card processing rates and hardware prices aren’t published. You can’t know the true monthly cost without a sales call.

We’d go in prepared. Get the processor named in writing. Get the rate card for debit, credit, and commercial cards. Ask about Amex. Confirm the settlement window.

The US governing law clause is unusual for a UK product. It’s not a blocker for most operators, but a larger chain with a legal team should review the full terms before signing.

For a sole trader or simple retail business, this is the wrong product. For a hospitality operator who needs a full stack and can commit to a sales process, we’d say it’s worth the conversation.

Frequently Asked Questions