Is Mettle, owned by Natwest, the right business account for your company? We’ll explain the pros and cons of this App-based business account below to help you decide.

Mettle Business Account: Overview

Mettle business account is really a digital-first e-money account designed for small businesses and sole traders. While it is owned by Natwest it is a seperate company so users can’t utilises Natwest high-street branches.

Mettle is aimed squarely at the growing sector who prioritise ease and simplicity over a need for a traditional business account. Launched in 2019, Mettle claims to help businesses ‘get paid faster,’ and its integration with many different bits of accounting software is impressive.

It’s free to both join and use, and allows for a maximum account balance of £100,000 for limited companies and £50,000 for sole traders.

Mettle Bank Account Pros and Cons


  • Quick application process
  • Free to join and use
  • Issuing invoices is easy
  • App includes expense management functionality
  • Good integration with all major accountancy software providers
  • If you lose your card, it’s simple to free it from within the APP.


  • As an e-money account it’s not FSCS protected
  • You can’t pay out more than £10,000 per day
  • No overdraft or credit card
  • No cheque deposits
  • No international payments

About Mettle Business Banking

While Mettle is a part of the Natwest Group, Mettle Ventures Limited is it’s own company. As such it’s not a bank, but an e-money account which means it’s not FSCS protected, but the money is ringfenced in third party accounts for safety.

Mettle’s e-money accounts are provided by Pre Pay Solutions, an FCA regulated Electronic Money Institution authorised by the FCA.

Mettle has a reputed 50,000 customers so far, boasting 500% growth since the start of 2021. Mettle claims their app has processed £2bn worth of transactions since January 2021.

What Features Do Mettle Offer?

Mettle offers its users a number of features, including:

  • Quick application Process – Open an account in minutes
  • Easy Transaction Categorisation -Great for accounting
  • Freeze or Unfreeze Card from the App – handy in case you lose it
  • Dedicated Money Pots– Seperate funds for accounting or savings in pots
  • Accounting Integration – Works with Xero, FreeAgent and QuickBooks
  • Invoicing – Instant alerts when you’ve been paid

Eligibility Criteria

Before you apply for a Mattle account, it’s worth checking if your business meets their criteria below

  • Either a sole trader or a limited company with a maximum of two owners
  • Max 50k in the account for sole traders, Max £100k for comanies
  • UK Resident
  • You won’t need cheques, international transfers, or an overdraft (they’re not offered)
  • Have a UK phone number and an iOS or Android device 
  • You’ll need to be a UK tax resident only

Rates and Fees

Account NameMettle
Account Application FeeFree
Account ChargesFree
Bank transfersFree
Overseas card transaction feesNA
FSCS protectedNo
ATM Use (UK)Yes
Requires credit checkYes
Interest (AER)0% AER


Contact Mettle customer service on 0800 069 8380

Email Mettle on

Or simply use the in-app chat. Just tap ‘Get help’ on the Account screen.

Support hours:
Monday – Friday 8am to 8pm
Saturday and Sunday (and Bank Holidays) 9am to 5pm

Mettle Business Account Reviews and Ratings

Mettle has a 4.6 start review average on Trustpilot out of 1782 ratings.

Smart Money People rates it 4.59 out of 5 based on 56 reviews.

The Mettle App gets a 4.8 star rating out of 2000 reviews on Google Play.

Mettle gets 4.9 star rating out of 5 on the Apple Store, based on 10,200 reviews.

Mettle Business Bank Account FAQs

How to Pay in Money to a Mettle Account

Is Mettle a Proper Bank?

Can you Bank Cash with Mettle?

How Long do Mettle Bank Transfers Take?

Is Mettle protected by FSCS?

Can I use my Mettle card Abroad?

Can you get an Overdraft with Mettle?

Can I have 2 Mettle Accounts?

Can I Use Mettle with Accounting Software?