The UK’s jewellery industry, valued at £6.5 billion in 2023, is renowned for its exceptional craftsmanship, luxury brands, and rich heritage.
While the rise of online shopping has significantly impacted the retail landscape, the ability to see and feel jewellery before purchasing makes it one sector which will never go completely online. High-street jewellers, luxury boutiques, and department stores remain places where buyers can find a tactile and immersive buying experience.
In these settings, the right POS system is an essential tool. Whether you want to process high-value engagement ring transactions securely or complete a stock count in minutes, the right POS simplifies the daily running of a business.
However, with each POS system suiting different business models, how can you be sure you’re choosing the right provider before you commit?
Why do Jewellery Businesses Need a POS System?
Jewellery stores benefit from POS systems for various reasons, including:
- Inventory Management: Easily track and manage jewellery stock, reduce errors and prevent overstock or stockouts.
- Seasonal Jewellery Collections: Whether it’s this season’s must-have trends or a Valentine’s Day promotion, your POS system will help you organise and optimise your sales during specific periods.
- Sales Tracking: Monitor jewellery sales in real-time to make informed decisions and identify top-performing items.
- Customer Relationship Management (CRM): Keep track of customer preferences, purchase history, and contact details for personalised service.
- Barcode Scanning: Speed up checkout processes by quickly scanning jewellery barcodes, reducing manual entry errors.
- Loyalty Programs: Implement loyalty schemes to encourage repeat business and reward frequent jewellery shoppers.
- Employee Management: Assign roles and permissions, monitor staff performance, and track sales made by individual employees.
- Gemstone and Metal Tracking: Record specific details about gemstones and metals used in jewellery, aiding in inventory management and customer information.
- Repair and Customisation Tracking: Keep a record of jewellery items sent for repair or customisation, ensuring a streamlined process and timely customer communication.
- Warranty and Certification Management: Track and manage warranties and certifications associated with jewellery items, providing customers with peace of mind.
- Promotional Tools: Utilise built-in tools for running promotions, discounts, and special offers, attracting more customers and boosting sales.
Best POS for Jewellery Businesses: My Verdict
As a payments expert with a broad knowledge of the UK’s POS sector, I’ve spent time selecting the best systems and explaining why I’ve chosen each.
Square’s Retail POS is an excellent option for casual sellers and small jewellery businesses. With no contract or monthly fee, you’ll only pay a fixed transaction rate of 1.75% for each payment you accept. Learn more about Square
Larger shops or multi-location boutiques will find Epos Now and Lightspeed Retail are a better fit. Although more expensive than other systems, they offer features no other provider has, and you can negotiate better rates based on your transaction volume.
Comparison of the Best POS for Jewellery Stores
|Trust Pilot Rating
|Visit Lightspeed Retail
|Visit Epos Now
Top 7 Best POS Systems for Jewellery Businesses
YumaPOS is one of the most cost-effective POS systems for jewellery stores.
Hardware and software bundles are available for just £49.99 per month, with no upfront cost.
In terms of features, YumaPOS works better for hospitality businesses, but that doesn’t mean it isn’t effective for retail businesses such as jewellery shops.
YumaPOS stands out from the other systems because you choose your payment processor instead of being forced to use their choice. This means that you can find the cheapest rate for your business, helpful if you have a high transaction volume.
Inventory management features help you maintain optimal stock levels to meet customer demand without excess or shortages. It also allows for easy updates, helping you stay ahead of trends and prevent pricing errors during billing.
The system enables efficient staff communication, ensures clear roles, and incentivises the team with loyalty points.
An additional points-based loyalty scheme and automated marketing campaigns help you build lasting customer connections. You’ll also be able to create personalised offers targeting customer preferences by analysing data, including purchase history.
The customer service team is available 24/7, providing help with the initial setup and ongoing technical support.
Despite YumaPOS’s impressive inbuilt capabilities, there are no 3rd party retail integrations, limiting its potential and preventing you from managing all of your business from one central location.
Unlike Lightspeed, it has limited order and work management features, which may be an issue if your jewellery store offers additional services such as ring resizing, cleaning or repairs.
YumaPOS at a Glance
- Accepted Payments: American Express, Apple Pay, Google Pay, Mastercard, Visa
- Transaction Rate: Based on industry and annual card transaction volume
- Key Features: Payment processing, purchase orders, inventory management, staff management, loyalty schemes, marketing, customer management, reporting
- Integrations: No retail-specific 3rd party integrations
- Hardware: Software and hardware bundles are available from £49.99 per month, with no upfront cost.
- Support: Free 24/7 technical support, initial set-up assistance and personalised training.
- Bundles combining a till, printer, cash drawer and payment system are available from £49.99 per month.
✅ Avoid stockouts or overstocking with accurate inventory management organised by unique product attributes
✅ Real-time insights showing jewellery sales, stock levels and customer behaviour
✅ Increase customer engagement through a points-based loyalty scheme
✅ Access over 100 reports to identify top-selling jewellery items, customer preferences and staff performance
✅ Incentivise staff productivity with a loyalty points scheme
✅ 24/7 technical support preventing business interruptions
❌ No 3rd party integrations to expand the system’s capabilities
❌ Limited work order management for additional services such as ring resizing or customisation
❌ Ongoing contract requires a longer commitment than other systems
Offering the most advanced features on the market, Lightspeed’s Retail POS is a comprehensive solution best suited to large, multi-location jewellery shops.
Used by Jabayard and Papillon Living, you can accept any amount from any card with fast and secure transactions using Lightspeed’s integrated payment system.
Although you can negotiate your transaction rates based on your annual card turnover, you won’t be able to choose your payment processor so you may be charged more than the best market rates.
Inventory management features include setting re-order points, tracking individual pieces or entire sets, and generating labels swiftly.
For businesses that offer additional services such as ring re-sizing, you can manage service orders, schedule repairs or customisations, and provide a personalised experience with detailed customer service history, notes, and tags.
Lightspeed’s Advanced Reporting lets you track performance across multiple locations, helping you make more informed decisions about your business.
Although Lightspeed supports eCommerce, these features are weaker than those of other POS systems.
Your inventory will be synced across multiple channels, and you can integrate your POS with major eCommerce platforms such as Shopify, BigCommerce, WooCommerce, and Ecwid.
Lightspeed’s dedicated support extends beyond onboarding, offering one-on-one assistance, webinars, demos, and videos—all at no cost.
Whilst this extensive list of features is ideal for large businesses, smaller businesses will be overwhelmed by the added complexity. They would be better off using an alternative provider such as YumaPOS.
Lightspeed POS at a Glance
- Accepted Payments: American Express, Maestro, Mastercard, Visa, Apple Pay and Google Pay
- Transaction Rate: Varies depending on industry and annual card transaction volume
- Key Features: Customer management, eCommerce, payments, inventory management, supplier management, order/work notes, staff management, reporting
- Integrations: Shopify, Bigcommerce, Woocommerce, Ecwid, Xero, Quickbooks and more.
- Hardware: A wide range of options, including receipt printers, cash drawers and payment terminals
- Support: Live webchat or telephone support is available 24/7 in English. There’s also limited support in German, French and Dutch.
|Lean Retail POS package
|Standard Retail POS package
|Advanced Retail POS package
|Enterprise Retail POS package
✅ Advanced inventory management, including purchase orders and barcode generation
✅ Suitable for omnichannel selling, including social media
✅ Detailed business insights with real-time data
✅ Create a personalised customer experience through customer profiles
✅ Improve work order management with repair history and personalised notes
❌ Too complex for small jewellery businesses
❌ More expensive than other POS systems
❌ Must use Lightspeed’s payment processor
Square is the perfect system for casual selling at craft fairs, markets, and pop-up shops.
For an entry-level POS system, Square has a great range of features.
With Tap to Pay on iPhones, jewellers can securely enhance the customer experience by accepting contactless cards and digital wallets without buying additional hardware.
Inventory management features include real-time inventory tracking, smart stock forecasting, and automatic purchase orders.
Take inventory counts on the go by scanning barcodes with your iPhone, iPad or handheld scanner.
Square’s item modifiers feature allows you to tailor items with variations, add-ons, or special requests, perfect for jewellery shops that offer personalisation.
Jewellery stores can build a professional website using Square Online, with sales and inventory automatically synced with their POS system.
The system helps jewellers to track customer preferences and purchases, collect valuable feedback, and streamline checkout.
Features like keeping cards on file and offering in-person and online gift cards contribute to a personalised shopping experience.
You’ll also be able to access various reports, including cost of goods sold (COGS), highlighting your profit margin.
The system is offered in two main tiers, Free and Plus, and a Premium plan for custom solutions for businesses that process more than £200,000 per year.
The Free plan is ideal for companies who only need a basic POS system and want to avoid paying a monthly account fee. It has an in-person transaction rate of 1.7%.
As expected, the Plus plan, priced at £49 per month per location, gives you access to more advanced features and a discounted in-person transaction rate of 1.6%.
Features such as automatic purchase orders, barcode label printing and advanced reporting are reserved for Plus plans only.
Interestingly, both plans have the same rate for manually keyed, online and Clearpay transactions.
So, the Free plan could be more cost-effective if you don’t accept many in-person transactions and aren’t desperate to access the exclusive features.
Features such as marketing and loyalty programmes are available for an additional charge. If these features interest you, you’d probably be better off looking at an alternative provider such as YumaPos, which includes them as standard.
Square Retail POS at a Glance
- Accepted Payments: American Express, Maestro, Mastercard, Visa, Visa Electron, Clearpay, Apple Pay, Google Pay, Samsung Pay and Vpay
- Transaction Rate: Varies depending on the type of payment and plan. In-person transaction rates range between 1.6% and 1.75%, and online transaction rates range between 1.4% to 2.5% + 25p
- Key Features: eCommerce, customer management, payments, inventory management, staff management, supplier management, order management, reporting
- Integrations: Wix, GoDaddy, WooCommerce, Ecwid, BigCommerce, Local Inventory on Google and more
- Hardware: Options include card readers, terminals and registers, with prices starting at £19 + VAT
- Support: Telephone support is available between Monday to Friday, 9 am and 5 pm
|£0 + processing fees
|£49 per month, per location + processing fees
|From £19 + VAT
✅ Create a professional Square Online eCommerce website or integrate your system with an existing one
✅ Sort and customise unlimited items in your inventory
✅ Generate barcode labels for items and print them directly from your POS
✅ Access detailed reports, including cost of goods sold, vendor sales and sell-thoroughs
✅ Create product bundles for upselling and cross-selling
✅ Pause, upgrade, or downgrade your plan as your needs change
✅ Integrate with popular eCommerce platforms such as WooCommerce, Ecwid and BigCommerce
✅ Use Square Marketing to track spending habits with the Customer Directory and create loyalty programmes
✅ Build an online presence by prompting Google Reviews after purchases
❌ Fixed transaction fees with no room to negotiate unless on the Premium plan
❌ Marketing and loyalty schemes are add-ons
❌ Need to pay for the Plus plan to access advanced features
❌ Customisation is too limited for large jewellery stores
❌ Customer service isn’t 24/7
Extremely customisable, Epos Now best suits large jewellery stores with more complex needs.
Small jewellery stores will be overwhelmed by the number of features, and it would be better to use an alternative provider such as Square of YumaPos.
This versatile system supports chip and pin, contactless and remote payments via a secure link, creating a more convenient checkout process for your customers.
Epos Now promises up to an 80% reduction in stock counting time using the wireless barcode scanner, reducing the risk of errors in inventory management.
Search the inventory matrix by various criteria for quick and targeted access to specific jewellery items.
Notifications and automated purchase orders help prevent stockouts and ensure that popular and high-demand jewellery pieces are always available.
For multi-location jewellery businesses, updates automatically sync across locations to a centralised platform, giving you total control over your inventory.
Aside from inventory, Epos Now’s e-commerce features offer jewellery businesses a seamless online and physical store operations integration.
Features like Click & Collect provide customers with greater convenience whilst synchronising online orders and in-store purchases to simplify money and stock management.
Unlike Lightspeed, there’s no service work feature, which could be an issue if your jewellery store offers additional services such as personalisation or ring re-sizing.
The system allows for creating customer profiles that automatically update with each purchase, helping you make more personalised and targeted marketing campaigns.
Reward repeat jewellery purchases by creating loyalty programmes and promotions.
You can also schedule timed follow-ups and abandoned cart notifications to improve customer communication.
Although Epos Now does integrate with some 3rd party software such as Shopify and MailChimp, there are fewer than other POS systems.
Businesses can purchase hardware individually or as part of a convenient bundle that includes a Duo Countertop POS terminal, Epos Now Retail POS Software, a secure all-metal cash drawer, and professional installation, configuration, and training.
Epos Now at a Glance
- Accepted Payments: American Express, Mastercard, Visa, Apple Pay and Google Pay
- Transaction Rate: Varies depending on your industry and annual card transaction volume
- Key Features: Payments, inventory management, eCommerce, purchase orders, customer management, loyalty programmes, marketing, staff management, reporting
- Integrations: Mailchimp, BigCommerce, Shopify, WooComemrce, Wix and more
- Hardware: Sold individually or as part of a bundle
- Support: 24/7 telephone support or live web chat available between 9 am and 6 pm
|£25 + VAT
✅ Save hours with automated, real-time stock counts, tracking margin data to identify profitable jewellery
✅ Build customer loyalty by adding profiles during purchases for targeted marketing campaigns
✅ Reduce business admin by 4 hours a month through real-time analytics and reporting
✅ Sync online and in-store operations for a seamless shopping experience
✅ 24/7 phone support, unlimited 1-on-1 coaching and on-site engineers available throughout the UK
❌ Can’t choose your payment processor
❌ Too complex for small jewellery businesses
❌ Fewer 3rd party integrations than other POS systems
❌ No work service feature for additional services such as personalisation
If you already use Shopify to process payments and only sell jewellery online, Shopify POS is a user-friendly option.
The system is more of a website CRM, with a few extra helpful elements. Small businesses will find the features enough for their needs, but large jewellery shops will be significantly restricted.
From a user-friendly website builder to seamlessly integrating various channels, including social media and digital marketplaces, Shopify POS helps to streamline your processes.
The integrated inventory system supports the creation of product variants, such as different gemstones or metals. At the same time, features like demand forecasting help you to make informed decisions and optimise stock levels.
Shopify POS allows jewellery businesses to create customer profiles and track contact information, purchase history, and marketing preferences.
With the ability to communicate with customers directly from the POS through email, SMS, or phone from the POS, shops can build lasting relationships and reward loyalty through exclusive events, discounts, and personalised content.
The platform offers daily sales reports that compile detailed insights into sales, products, and staff performance. There are also insights into promotions and inventory trends.
Plans range from £5 per month for the Starter plan and up to £344 per month for the Advanced plan.
The more you pay for your plan, the better your transaction rate will be.
For Starter plans, the transaction rate is a staggering 5% for in-person payments, with Basic plans (priced at £25 per month) having a transaction rate of 1.7%.
However, if you were going to have a Basic account, you’d be better off looking at Square’s free plan, which is far more feature-rich without a monthly charge.
It’s also worth noting that Basic, Shopify and Advanced plan customers will also be charged an additional £69 per month for each POS Pro location, further increasing the system’s monthly cost.
While Shopify has plans for large businesses, the features aren’t as strong as Lightspeed or Epos Now.
Businesses can choose from various hardware devices, including card readers, tablet stands, cash drawers, barcode scanners, and receipt printers. Shopify’s hardware is known for its flexibility and ensures reliability with a 99.9% uptime.
Shopify POS at a Glance
- Accepted Payments: American Express, Mastercard, Visa, Apple Pay and Google Pay
- Transaction Rate: Depends on the plan. Fixed rates range from 1.5% to 5%.
- Key Features: Payments, checkouts, inventory management, purchase orders, order notes, staff management, e-commerce, customer management, marketing, reporting
- Integrations: Marsello, Gusto, Zapiet, Mailchimp, Zapier, Klaviyo, DHL eCommerce, QuickBooks, Xero and more.
- Hardware: Various devices, including card readers, POS devices and barcode scanners.
- Support: E-mail, telephone and web chat support available 24/7
|POS Location Cost
|In-person Credit Cards
|Online Credit Cards
|Included (1 POS Lite)
|5% + £0.25
|£69 per POS Pro
|2% + £0.25
|£69 per POS Pro
|1.7% + £0.25
|Included (1 POS Pro)
|2% + £0.25
|£69 per POS Pro
|1.5% + £0.25
✅ Manage your inventory from the Stocky app by Shopify
✅ Forcast stock demand based on performance and seasonality
✅ Attach notes to orders, ideal for personalisation services
✅ Turn your iOS device into a barcode scanner
✅ Add unlimited products and variants to your POS system
✅ Create customer profiles based on checkout data and order history
✅ Encourage repeat purchases with loyalty schemes
✅ Recieve daily sales reports with insights into products and staff performance
✅ Accept and sell gift cards
❌ Advanced features require Shopify POS Pro
❌ Fixed transaction rates may not be suitable for high transaction volumes
❌ Extra monthly charge per POS Pro location
❌ Users have rated it 1.5 out of 5 on Trustpilot
❌ Customisation is too limited for large jewellery stores
Takepayments POS system, known as tPOS, is a simple system suitable for small to medium-sized jewellery stores.
Software and hardware are available as a convenient bundle, with customers able to choose from the tablet-sized tPos counter for £45 per month + VAT or the more comprehensive tPOS system for £55 per month + VAT.
Both plans require an initial payment of £250 and include a portable card reader.
Contracts start from just 30 days, and you can access your funds the next working day, which is perfect for businesses with restricted cash flow.
Whilst the system includes all the essential features you need from a POS system, larger jewellery stores may find it too restricted, especially as you can expand its capabilities with 3rd party integrations.
You can easily create and manage your product listings, including pricing and taxes, providing instant control over your stock.
With the ability to manage suppliers centrally, you can efficiently track and report all your interactions with suppliers.
The ability to create and manage customer lists encourages personalised interactions, but there are no marketing features to expand upon this.
tPOS also supports fixed discounts, allowing you to offer special deals on items or entire transactions. However, you’ll notice the lack of a loyalty scheme, potentially reducing repeat purchases.
Stay ahead in the jewellery retail game by leveraging tPOS’s real-time reporting feature for sales and products, which you can access from anywhere.
Takepayment’s award-winning Customer Service Team is available seven days a week, limiting downtime and business interruptions. However, it isn’t available 24 hours a day, which could be inconvenient for some businesses.
The system also offers comprehensive training and support, keeping you updated and confident in utilising the latest features tailored to the jewellery retail sector.
Takepaymets at a Glance
- Accepted Payments: American Express, Mastercard, Maestro, Visa, Apple Pay, Google Pay and Samsung Pay
- Transaction Rate: Varies depending on industry and annual card turnover
- Key Features: Payments, inventory management, cash management, supplier management, staff management, customer management, reporting,
- Hardware: Choose from countertop or mobile POS devices, plus a range of accessories.
- Support: Telephone assistance is available seven days a week
|£250 + VAT
|£45 + VAT
|£250 + VAT
|£55 + VAT
✅ Improve your cashflow by accessing funds the next working day
✅ No long-term commitments, with contract lengths starting at 30 days
✅ Access real-time insights into your business remotely.
✅ Support is available seven days a week
✅ Manage your products, services and taxes instantly with the product management feature
✅ Manage stock levels by using Stock containers
✅ End-of-day reconciliation for cash payments
❌ Customer support isn’t available 24 hours a day
❌ No marketing tools to improve customer communication and loyalty
❌ Features are too limited for large jewellery businesses
❌ No 3rd party integrations to expand capabilities
SumUp offers two versatile POS systems, both suitable for small jewellery businesses, especially for pop-up shops and market traders who need a portable solution.
Whilst the features are great for those with more straightforward needs, larger jewellery stores will find the system’s capabilities restricted.
SumUp’s Point of Sale Lite has a one-time cost of £349, including the POS Lite tablet and the Solo card reader.
With no monthly fees, you’ll simply pay a fixed rate of 1.69% for each transaction you process. This fee is reduced to 0.99% if you join the SumUp One subscription plan for £29.99 monthly + VAT.
Although most businesses won’t be able to negotiate a lower transaction rate, you can request custom rates if you have a card turnover of at least £100,000 per year. However, in this situation, you’d be better off using a system with more advanced features such as Epos Now.
The system organises intricate item catalogues with multiple variations and prices, tracks cash earnings, and efficiently controls sales.
With the capability to issue digital or paper receipts, jewellery businesses can maintain accurate records of their unique offerings.
Alternatively, the SumUp Point of Sale Pro is a more comprehensive solution with more customisation options and advanced features.
The plan costs £49 + VAT per month, with a free demo available on request.
With an intuitive dashboard, businesses can effortlessly manage user access, gain an overview of operations, and access data for multiple locations.
While basic inventory management features are available, this is less advanced than other POS systems, which could be an issue for jewellery businesses with more complex needs.
To improve this feature, you can purchase an Advanced Stock add-on for £18 per month, giving you access to purchase order integration and more.
However, with this price increase, it would be more cost-effective to consider an alternative provider with more features included as standard, such as YumaPOS.
Businesses can create customer profiles and reward loyalty for a more personalised customer experience.
Staff management features such as personalised access, performance tracking, and the ability to accept tips contribute to an employee-centric approach.
SumUp’s ecosystem includes integrations such as Xero for seamless accounting synchronisation and Shopify for instantly syncing jewellery products. However, fewer integrations are available than other POS systems, potentially limiting SumUp’s capabilities.
In terms of hardware, SumUp Pro is iPad-based, so you’ll need one to operate your system. Additional devices such as card readers, cash drawers, and barcode scanners are also available from £39 + VAT.
At a glance
- Accepted Payments: Mastercard, American Express, Visa, Maestro, Diners Club, Discover, Union Pay, JCB, Apple Pay, Google Pay, VPay
- Transaction Rate: Varies depending on plan. Lite plan customers will pay a fixed rate of 1.69%, whilst SumUp One members will access discounted rates of 0.99%
- Key Features: Payments, e-commerce, customer management, loyalty schemes, inventory management, reporting, staff management
- Integrations: Limited integrations include Shopify and Xero
- Hardware: Included in Lite packages. Bespoke packages are available for Pro plans. Additional hardware, such as printers and cash drawers, are available.
- Support: Depends on packages. Lite customers can access support six days a week, whilst Pro customers can receive support seven days a week.
|Card Transaction Fees
|Point of Sale Lite
|£349 + VAT
|1.69% fixed rate
|Point of Sale Pro
|£49.99 + VAT
|Varies depending on transaction volume
|Advanced Stock Add-on
✅ Portable POS system ideal for pop-up shops and craft markets
✅ Intuitive design for quick learning and staff training
✅ Create a catalogue for smooth and stress-free checkouts
✅ Track stock to prevent running out of your bestselling jewellery pieces
✅ Transparent fixed transaction fee so you always know what you’ll pay
✅ Access daily, weekly and monthly reports for better decision-making
✅ Create customer profiles and reward loyalty
❌ Have to join SumUp One to access the best transaction rates
❌ Advanced inventory management is an add-on
❌ Must use SumUp’s payment processor
❌ Too basic for large jewellery shops
❌ Support isn’t available 24/7
❌ Limited 3rd party retail integrations
Key Features of a Jewellery Store Management Software
The features of a POS system for a jewellery store vary depending on the software provider, so it’s essential to check the capabilities of your software before committing.
Some of the most essential features of jewellery store POS systems include
|Efficiently manage and track the inventory, including details such as carat weight, clarity, style, season, size and metal alloy.
|Keep comprehensive records of certificates for diamonds and precious stones, enhancing transparency and customer trust.
|Integrate features to verify and record hallmark details, ensuring compliance with UK regulations and building customer confidence.
|Repair and Maintenance Tracking
|Effectively manage requests for jewellery repairs and maintenance, providing customers with real-time updates on the status of their items.
|Record customer preferences for personalised services such as engravings, ensuring accurate jewellery orders.
|Seamlessly integrate online and in-store sales, providing customers with a unified shopping experience and facilitating efficient business management.
|Customer Relationship Management (CRM)
|Collect and manage customer data, preferences, and purchase history for personalised service, loyalty programmes and targeted marketing.
|Employee Performance Monitoring
|Track sales performance, manage commissions, and monitor employee productivity for effective staff management.
|Analytics and Reporting
|Gain insights into sales trends, popular items, and overall business performance to make informed decisions.
|Gift Card Management
|Offer and manage gift cards, giving customers a convenient gift option and encouraging repeat business.
|Integration with Accounting Software
|Streamline financial processes by integrating the POS system with accounting software for accurate and efficient bookkeeping.