- One of the best Apps in the sector
- No Monthly or Annual Fees
- Easy Invoice Creation Functionality
- Post Office Deposits Cost £1
- 20p charge for transfers between accounts
- 3% charge for cash deposits at Paypoints
Eligibility Criteria
- You must be at least 18 years old.
- You must have a UK residential address.
- You must be the director of an active company registered with UK Companies House or a sole trader/freelancer registered with HMRC.
- Charities/trusts and other high-risk industries are not eligible.
- Businesses operating from outside the UK are excluded.
FSCS Protection: Yes, Tide is FSCS protected.
Trustpilot Score: 19,375 Reviews with an average rating of 4.1/5
- Fast account set-up
- No monthly fees or fees overseas
- Integrations with Quickbooks, Xero & FreeAgent
- Fully regulated and FSCS protected
- Phone and App based customer service 24/7
- Pay Cash in via Post Office
- Euro and Dollar accounts are available
- There isn’t any overdraft facility
- There are no branches
- Starling charges for paying in money
- You can’t earn interest
- Depositing cash comes with a fee
Eligibility Criteria
All directors with access to the account must be UK residents. The business must not be a holding company, dissolved, in liquidation or engage in any activities set out in our terms and conditions. Evidence of your trading activities so we understand that your business does what you say it does. We can’t accept Companies House documents for this. Credit Checks May Apply
- Designed for small businesses
- Extensive credit facilities
- Very few fees for day-to-day usage
- No multi-user access
- No foreign currency accounts or holdings
- Lower customer review scores
Eligibility Criteria
- You must be at least 18 years of age and reside within the UK.
- You must be a sole trader or the sole director of a limited company operating within the UK.
- You must have an annual income of no more than £6.5m.
- Businesses operating from outside of the UK, within the Isle of Mann or the Channel Islands, are not eligible.
FSCS Protection: Yes, HSBC is FSCS Protected.
Trustpilot Score: 8,641 reviews with an average rating of 1.6/5
- Ecommerce – Easy integration with Ecommerce via Apps and Plugins
- International payments – Send and receive money from 200 countries
- Block cards or set accounting limits with a tap
- Available for Limited Companies Only
- Accounts do not support cash or cheque deposit
- Instant invoice generation
- Good customer service via live chat
- Xero integration
- Easy VAT submission to HMRC via app
- You can apply from outside the UK, but only if you’re a UK resident
- Anna carry out an identity check for new acccounts
Eligibility Criteria
- You must be at least 18 years old.
- You must be a sole trader, a director of a limited company (and listed on Companies House) or a partner in a Limited Liability Partnership (LLP).
- You must have a UK residential address.
- Charities/trusts and other high-risk businesses are not eligible.
- Businesses not based in the UK are excluded.
FSCS Protection: No, ANNA is not FSCS Protected.
Trustpilot Score: 2,896 Reviews with an average rating of 4.6/5
- Business credit builder add-on
- Overdrafts of up to £2,000
- Pay in via any post office
- £2 ATM fee
- No physical branch
Eligibility Criteria
- You must be at least 18 years old.
- You must be a sole trader, director of a limited company, a charity or a partnership based in the UK.
- Sole traders cannot be registered at UK Companies House. Limited companies must have no more than 4 PSCs registered with Companies House.
- You must have a UK residential address.
- High-risk organisations are not eligible.
- Businesses operating from outside the UK are excluded.
FSCS Protection: Yes, Cashplus is FSCS Protected
Trustpilot Score: 10,291 Reviews with an average rating of 3.6/5
- Top-rated 24/7 support
- Budget and transaction categories to help manage spending habits
- Digital receipts for creating and storing important business information
- Basic version, fewer features than Pro
- No automatic allocation of funds to a “tax pot”
- No integration with accounting software like Quickbooks, Xero, or FreeAgent on Lite account
Eligibility Criteria
- You must be at least 16 years of age.
- You must be a sole trader or the director of a limited company registered with Companies House, you must be based in the UK.
- You must be a tax resident in the UK only.
- LLPs, PLCs, charities and high-risk organisations are not eligible.
- Businesses operating from outside the UK are excluded.
FSCS Protected: Yes, Monzo is protected by the FSCS.
Trustpilot Reviews: 32,061 reviews with an average rating of 3.9/5
- Quick application process
- Free to join and use
- Issuing invoices is easy
- App includes expense management functionality
- Good integration with all major accountancy software providers
- If you lose your card, it’s simple to free it from within the APP.
- As an e-money account it’s not FSCS protected
- You can’t pay out more than £10,000 per day
- There isn’t any overdraft or credit card available
- Cheque deposits are not available
- International payments are not available
- Security and fraud prevention: FSCS-protected with additional security measures in place
- Integrating with existing or new accounting software
- Getting access to in-branch setup and support
- If the account balance drops below £6,000 there are additional monthly and transaction charges that apply
- No 24/7 customer support is available with Metro Bank (opening times for customer support are 8am-8pm)
- You can’t apply for this account if your business has more than £2mil turnover
Eligibility Criteria:
- You must be over 18 years’ old.
- Your business must not exceed £2mil for this account.
- You must be one of the following: sole trader, limited company, limited guarantee, or limited liability partnership.
- Charities or trusts are not eligible.
- Businesses not based in the UK are excluded.
FSCS Protection: Yes, Metro Bank is FSCS protected.
Trustpilot Score: 2,540 ratings with an average rating of 3.5/5
- Earn a solid rate of interest for a current account below £25,000 (2.50% AER)
- No monthly fee for 12 months and only £25pm after that
- Super-fast setup time (15 minutes)
- Accounting software integrations are available
- There is a monthly fee of £25 after the first 12 months
- Fees apply for cash, CHAPS, SWIFT, and SEPA transactions
- Cash deposits are only available at UK HSBC branches
Eligibility Criteria
- The business must be based in the UK and registered with Companies House if required.
- Eligible entities include sole traders, partnerships, limited liability partnerships, and limited companies.
- Businesses may have up to 10 named individuals, including partners, directors, and shareholders. Shareholders who own 10% or more of the business must be included.
- Charities or trusts are not eligible.
- Businesses not based in the UK are excluded.
FSCS Protection: Yes, Cynergy Bank is FSCS Protected
Trustpilot Score: 2,540 ratings with an average rating of 3.5/5
Choosing the right bank account for your business is a decision that will likely impact you on a daily basis for years to come.
Whether you’re a start-up opening an account for the first time, or an established SME switching for a more competitive deal, we will help you compare 10 of the best bank account options available to UK businesses, and their e-money alternatives.
Our editors have selected what we feel are the best of the bunch when it comes to business bank accounts and to make things easier for you we’ve provided the key features and the pros and cons for each option.
The business accounts included below have been chosen by reviewing each provider’s products and services with our proprietary rating system, as well as taking the wider market user trends into consideration.
The Best Business Bank Accounts at a Glance
In a rush? If you don’t want to read the whole article here’s a quick glance at our picks of the best business bank accounts (and e-money alternatives).
The table below includes our bespoke rating, monthly fees, transaction fees, and a couple of other important features to help get you started on your decision-making process about which really is the best for you.
Provider | Monthly Fee | Bank Transfers | Card Purchases | ATM Fees | Our Rating | Website |
---|---|---|---|---|---|---|
1. Tide | £0 | 20p | Free | £1 | 4.5/5★ | Visit site |
2. Starling Bank | £0 | Free | Free | Free | 4.5/5★ | Visit site |
3. HSBC | £0 (For 12m, then £6.50pm) | Free | Free | 0.60% | 4.1/5★ | Visit site |
4. Revolut Business | £0 | Free (£0.20 outside free allowance) | Free | 2% | 4/5★ | Visit site |
5. ANNA Money | £0 | Free (£0.20 outside free allowance) | Free | £1 | 3.9/5★ | Visit site |
6. Cashplus Bank | £0 | 3 free (then 30p each) | Free | £2 | 3.9/5★ | Visit site |
7. Monzo | £0 | Free | Free | Free | 3.9/5★ | Visit site |
8. Mettle by NatWest | £0 | Free | Free | Free | 3.9/5★ | Visit site |
9. Metro Bank | £0 (If balance remains above £6,000. £6pm fee if not) | 30 Free per month (then £0.30 each) | 30 Free per month (then £0.30 each) | Free (Metro Bank ATM) | 3.4/5★ | Visit site |
10. Cynergy Bank | £0 (for first 12m and £25pm after that) | Free | Free | Free | 3.1/5★ | Visit site |
Find the Best Bank Account for Your Business Today
What Guided Our Best Picks?
You may have noticed from the table above that the majority of the accounts we selected for our best business accounts shortlist are challenger banks and e-money institutions. There is good reason for this.
Aside from our own research methodology and proprietary rating system to help guide our decisions we have also taken wider market trends into consideration.
Recent research shows a strong upwards trend in the UK towards the use of Neobanks (digital-only institutions offering banking services exclusively online), with a 659% growth rate (from 2.9mil – 19.1mil) for total users between 2018 – 2023. [2]
A Deeper Dive: Our Picks of the Best Business Bank Accounts
Tide: Free Business Account
- One of the best Apps in the sector
- No Monthly or Annual Fees
- Easy Invoice Creation Functionality
- Post Office Deposits Cost £1
- 20p charge for transfers between accounts
- 3% charge for cash deposits at Paypoints
Eligibility Criteria
- You must be at least 18 years old.
- You must have a UK residential address.
- You must be the director of an active company registered with UK Companies House or a sole trader/freelancer registered with HMRC.
- Charities/trusts and other high-risk industries are not eligible.
- Businesses operating from outside the UK are excluded.
FSCS Protection: Yes, Tide is FSCS protected.
Trustpilot Score: 19,375 Reviews with an average rating of 4.1/5
Business Expert Rating:
- Overall Rating: 4.5/5★
- Breakdown: Tide’s Free Account is praised for its lack of monthly fees, accessibility and features with only the credit facilities being the main draw-back, making it one of the higher-rated options.
Why We Picked the Free Business Account from Tide
Tide’s Free Business Account stands out as a compelling choice for UK-based SMEs, startups, freelancers, and entrepreneurs.
The account offers cost-effective business banking with no monthly fees, facilitating easy financial management through its suite of tools.
It provides essential features like easy invoicing, expense management, and rapid loan application responses within the app.
Additionally, with FSCS protection via ClearBank Ltd, users enjoy both the digital-first flexibility of an e-money institution and the security of a licensed bank.
The account’s robust mobile and online access coupled with 24/7 customer support positions Tide as a practical and reliable banking partner for growing businesses.
⏩ Read our in-depth Tide business account review
Pros and Cons
Pros:
- No monthly fee enhances affordability for business owners.
- Rapid set-up and tools enable quick start and efficient management.
- Digital-first approach is suited for modern businesses with strong online and app interfaces.
- Continuous customer support caters to business needs around the clock.
- High-level security measures and FSCS protection.
Cons:
- Limited customer service on free plan with phone support restricted to paid accounts.
- Transaction and deposit fees are generally low but can accumulate.
- No cheque deposits could be a limitation for businesses that handle cheques.
- Lack of overdrafts and credit cards might restrict financial flexibility for some businesses.
Key Features for Tide’s Free Account:
- Monthly fee of £0 makes it highly accessible.
- Transaction fees are 20p per bank transfer, keeping costs predictable.
- Comprehensive access through mobile apps and online.
- FSCS protection, two-factor authentication, encryption, and continuous account monitoring ensure security.
- Potential same-day setup for quick operational readiness.
- 24/7 support via the app; phone support available on paid plans.
- Compatible with major software like Xero, QuickBooks, and Sage.
- Business loans available; no overdrafts or credit cards.
- Fees apply at PayPoint and Post Office locations for cash deposits.
- High customer satisfaction with a Trustpilot rating of 4.1/5.
Independent Survey
The table below shows information from a survey that asked customers if they would recommend Tide’s services and products to other SMEs across specific categories.[1]
Categories for Tide | % of Customers Who’d Recommend |
---|---|
Overall Service Quality | 74% |
Online and Mobile Banking | 77% |
Relationship/Account Management | 66% |
Revolut Business: Basic Account
- Ecommerce – Easy integration with Ecommerce via Apps and Plugins
- International payments – Send and receive money from 200 countries
- Block cards or set accounting limits with a tap
- Available for Limited Companies Only
- Accounts do not support cash or cheque deposit
Business Expert Rating:
- Overall Rating: 4/5★
- Breakdown: Revolut Business’ Basic Account earns high marks for low fees and accounting software integrations, but it ranks lower due to limited credit facilities and lower customer service scores.
Why We Picked the Basic Account from Revolut Business
Revolut Business provides a dynamic free current account that excels in facilitating multi-currency transactions without a monthly fee, ideal for global business operations.
With the ability to hold and exchange over 30 currencies at competitive rates, and free local transactions within certain allowances, this account caters well to businesses involved in international trade.
Additionally, Revolut is crypto-friendly and integrates seamlessly with leading accounting software, enhancing its appeal to tech-savvy entrepreneurs.
While Revolut does not offer FSCS protection, it ensures the safety of customer funds through a robust safeguarding process where funds are kept in separate accounts or low-risk assets, guaranteeing their security in the event of financial difficulties.
The account setup can be completed the same day, offering rapid access to its features, which includes comprehensive 24/7 customer support via its mobile app and online platforms.
Revolut’s Trustpilot rating of 4.2/5 from over 150,000 reviews underscores its reliability and customer satisfaction, despite the absence of traditional banking facilities like overdrafts, credit cards, and cash or cheque deposits.
⏩Read our in-depth Revolut business account review
Pros and Cons
Pros:
- No monthly fee makes it highly affordable for various business sizes.
- Supports multi-currency transactions and offers competitive exchange rates, perfect for international business operations.
- Integrates with a wide range of accounting software, aiding financial management and reporting.
- Provides strong digital security measures including safeguarding and two-factor authentication.
- High Trustpilot rating reflects strong customer satisfaction and reliability.
Cons:
- Lack of FSCS protection might concern some users, although funds are safeguarded.
- Charges for international payments outside the free allowance may add up.
- Absence of traditional banking services like overdrafts, credit cards, and the inability to deposit cash or cheques might limit some businesses.
- The digital-only approach requires users to be comfortable with managing their finances online or via mobile apps, potentially excluding less tech-savvy customers.
Key Features for Revolut Business’ Basic Account:
- The basic account has no monthly fee, enhancing accessibility for users.
- Transaction fees include free local payments within allowances, with affordable fees for additional services.
- Users enjoy full account access through a user-friendly mobile app and online.
- For security, Revolut uses a safeguarding process instead of FSCS protection and includes two-factor authentication and fraud alerts.
- Accounts can typically be opened on the same day, ensuring quick access.
- Customer service is available round-the-clock through the mobile app.
- The account shows extensive compatibility with accounting platforms like Xero, QuickBooks, Sage, and more.
- Revolut does not offer overdrafts, credit cards, or loans.
- Neither cash nor cheque deposits are supported.
- Revolut boasts high customer satisfaction, reflected in a Trustpilot rating of 4.2/5.
ANNA Money: Pay As You Go Business Account
- Instant Invoice Generation
- Good customer service via Live Chat
- Xero Integration
- Easy VAT submission to HMRC via App
- To open a business account, you’ll need a photo of your full driving licence or a photo of your valid passport.
- You can apply from outside the UK, but only if you’re a UK resident
- Anna carry out an identity check for new acccounts but not a credit check
Eligibility Criteria
You need a UK residential address to open an account. This account isn’t open to charities.
Business Expert Rating:
- Overall Rating: 3.9/5★
- Breakdown: ANNA Money’s Pay As You Go Account is praised for its low fees, excellent customer service, and security features, though it falls slightly short in terms of accessibility and credit facilities.
Why We Picked the Pay As You Go Account from ANNA Money
ANNA Money offers a straightforward, ‘no-nonsense’ banking solution tailored for small businesses, startups, freelancers, and sole traders.
The service reduces the administrative load significantly through an intuitive app that integrates banking, invoicing, and expense management.
ANNA’s various account options, including a free Pay As You Go tier, are designed to meet diverse business needs, backed by exceptional customer support which is reflected in some of the best industry reviews.
While not regulated by the FSCS, ANNA ensures customer funds are secure through comprehensive safeguarding measures and active engagement with fraud prevention organisations.
⏩ Read our in-depth Anna business account review
Pros and Cons
Pros:
- No monthly fee for the Pay As You Go account enhances affordability.
- Quick and easy account setup process, potentially completed in just three minutes.
- Robust app-only access suits tech-savvy users and simplifies banking processes.
- Excellent customer support available 24/7 via live chat.
- High Trustpilot rating indicates strong customer approval and service quality.
Cons:
- Lack of FSCS protection may concern some customers, despite the safeguarding measures in place.
- Transaction fees apply after free allowances are exceeded, including ATM withdrawals.
- Limited credit options with no availability of overdrafts or credit cards.
- Cash deposit fees and limitations might be inconvenient for businesses handling physical cash.
- Absence of cheque deposit functionality could limit some traditional business transactions.
Key Features for ANNA Money’s Pay As You Go Account:
- The Pay As You Go account has no monthly fee, making it accessible to various business sizes.
- ANNA Money charges 20p per bank transfer after free allowances are used up and £1 per ATM withdrawal.
- Account access is exclusively through a dedicated app.
- ANNA Money uses ‘safeguarding’ to protect funds and collaborates with fraud prevention organizations.
- The account can be opened in as little as three minutes.
- ANNA Money provides 24/7 customer support via live chat.
- The service supports accounting integration with Xero, Quickbooks, and Sage.
- ANNA Money offers SME loans through its app but does not provide overdrafts or credit cards.
- Cash deposits incur a 1% fee per transaction at PayPoint locations, and deposit limits apply.
- The cheque deposit service is not available at ANNA Money.
- ANNA Money has excellent customer satisfaction, reflected in a Trustpilot rating of 4.6/5.
Cashplus Bank: Business Go Account
- Business Credit Builder Add-On
- Overdrafts of up to 2k
- Pay in via any Post Office
- £9 monthly fee for Business Extra Account
- £2 ATM Use
Eligibility Criteria
Your business must based in the UK. You’ll need verified ID such as passport or driving licence, the registration number of your company at Companies House and proof of business address.
Business Expert Rating:
- Overall Rating: 3.9/5★
- Breakdown: Cashplus Bank’s Business Go Account earns high marks for its lack of monthly fees, accessibility, and security features, but it ranks lower due to higher transaction fees and fewer integrated features.
Why We Picked the Business Go Account from Cashplus Bank
Cashplus Bank delivers a fully regulated UK bank account designed to meet the needs of modern businesses with features such as faster payments, direct debits, and a contactless Mastercard.
Enhanced security measures like two-factor authentication, encryption, and fraud monitoring, along with FSCS protection for up to £85,000, ensure that your funds are secure.
Although Cashplus lacks physical branches, it compensates with a straightforward application process, 24/7 support, and no credit checks for account opening.
Businesses can also improve their credit scores with the Business Creditbuilder for those upgrading to the Extra account.
The bank’s digital tools are well-received, with strong ratings across Google Play and the App Store, and a solid reputation on Trustpilot.
⏩ Read our in-depth Cashplus business account review
Pros and Cons
Pros:
- No monthly fee on the Business Go account makes it an economical choice for businesses.
- Rapid account setup usually completed on the same day simplifies the onboarding process.
- Strong security features, including FSCS protection and 3D Secure, provide peace of mind.
- Positive customer feedback on digital platforms highlights a reliable user experience.
- Broad accounting software integration facilitates seamless financial management.
Cons:
- Charges for ATM use and additional transaction fees beyond free limits could increase operating costs.
- Limited customer service hours may not cover all operational hours of businesses, particularly on weekends.
- The absence of direct application for business loans or credit cards could complicate access to additional funds.
- Lack of clarity on cheque deposit availability may affect businesses that use cheques frequently.
Key Features for Cashplus Bank’s Business Go Account:
- The Business Go account has no monthly fee.
- Cashplus Bank charges 30p per bank transfer, with additional fees applicable when free transaction limits are exceeded.
- Account access is comprehensive, available via app and online.
- Cashplus Bank offers FSCS protection and employs 3D Secure along with two-factor authentication for enhanced security.
- The bank promises same-day setup for 99.94% of its customers.
- Customer service is UK-based and available from 8 am to 8 pm Monday to Friday, and 8 am to 4 pm on Saturdays.
- Overdrafts are available for qualifying businesses, and the bank also offers a Business Cash Advance.
- The bank integrates with accounting software such as QuickBooks, Xero, and FreeAgent.
- Cash deposits are permitted at any UK post office branch.
- Details on cheque deposits are not specified.
- Cashplus Bank holds a Trustpilot rating of 3.6/5 from over 10,000 reviews.
Monzo: Business Lite Account
- Top-rated 24/7 support
- Budget and transaction categories to help manage spending habits
- Digital receipts for creating and storing important business information
- Basic version, fewer features than Pro
- No automatic allocation of funds to a “tax pot”
- No integration with accounting software like Quickbooks, Xero, or FreeAgent on Lite account
Eligibility Criteria
- You must be at least 16 years of age.
- You must be a sole trader or the director of a limited company registered with Companies House, you must be based in the UK.
- You must be a tax resident in the UK only.
- LLPs, PLCs, charities and high-risk organisations are not eligible.
- Businesses operating from outside the UK are excluded.
FSCS Protected: Yes, Monzo is protected by the FSCS.
Trustpilot Reviews: 32,061 reviews with an average rating of 3.9/5
Business Expert Rating:
- Overall Rating: 3.9/5★
- Breakdown: Monzo’s Lite Account excels in low fees, accessibility, and customer service, though it lags behind in offering credit facilities and accounting software integrations.
Why We Picked the Business Lite Account from Monzo
Monzo caters to UK-based sole traders and limited company directors with its user-friendly banking solutions.
The Lite account is offered with no monthly fees and there is an option to upgrade to a Pro account which unlocks additional features.
Customers enjoy free instant UK bank transfers and the ability to earn up to 1.60% AER interest on savings via an Instant Access Savings Pot.
Monzo, a fully regulated bank, also assures up to £85,000 protection per person under the Financial Services Compensation Scheme (FSCS).
Its high level of customer satisfaction is evidenced by over 30,000 Trustpilot reviews, with 77% rated at 5 stars, reflecting its robust customer support and effective mobile-first banking approach.
⏩ Read our in-depth Monzo business bank account review
Pros and Cons
Pros:
- Offers a monthly fee-free account to keep costs down.
- Provides quick and free UK bank transfers, enhancing transaction convenience.
- FSCS protection and advanced security features such as two-factor authentication ensure safety.
- Seamless integration with popular accounting software aids in financial management.
- 24/7 customer support, underpinned by high customer satisfaction ratings.
Cons:
- Full range of features is only available with the paid Pro account.
- Cash deposit fees apply and are limited in amount and frequency, which may be restrictive for some businesses.
- Does not offer business credit cards, which may limit financing options for some users.
- High threshold for cheque deposits might inconvenience businesses that deal with smaller amounts.
Key Features for Monzo’s Lite Account:
- The Lite account has no monthly fee.
- Monzo offers free UK bank transfers; however, there is a £1 fee per cash deposit made via PayPoint.
- Account access is comprehensive, available through the mobile app, online, phone, and email.
- Monzo offers FSCS protection and uses two-factor authentication, providing security measures on par with high street banks.
- The signup process is speedy, allowing for quick account setup.
- Monzo provides 24/7 customer support, which has contributed to high customer satisfaction.
- The bank supports integration with accounting software such as Xero, FreeAgent, and QuickBooks.
- Monzo offers overdrafts up to £2,000 for eligible sole traders and companies, and business loans are available through the app.
- Cash deposits at Monzo carry a £1 fee per deposit at PayPoint, with a £300 limit per deposit and a £1000 limit every six months.
- Monzo accepts cheques over £500 for deposit.
- Monzo has a Trustpilot rating of 3.9/5 across 31,707 ratings.
Independent Survey
The table below displays results from a survey inquiring whether customers would recommend Monzo’s services and products to other SMEs in various specific categories.[1]
Categories for Monzo | % of Customers Who’d Recommend |
---|---|
Overall Service Quality | 84% |
Online and Mobile Banking | 88% |
Relationship/Account Management | 78% |
HSBC Kinetic Current Account
- Designed for small businesses
- Extensive credit facilities
- Very few fees for day-to-day usage
- No multi-user access
- No foreign currency accounts or holdings
- Lower customer review scores
Eligibility Criteria
- You must be at least 18 years of age and reside within the UK.
- You must be a sole trader or the sole director of a limited company operating within the UK.
- You must have an annual income of no more than £6.5m.
- Businesses operating from outside of the UK, within the Isle of Mann or the Channel Islands, are not eligible.
FSCS Protection: Yes, HSBC is FSCS Protected.
Trustpilot Score: 8,641 reviews with an average rating of 1.6/5
Business Expert’s Rating:
- Overall Rating: 4.1/5★
- Breakdown: HSBC Kinetic Current Account scores well for accessibility, credit facilities, and customer service, but slightly lower for transaction fees and features, placing it just behind Starling Bank.
Why We Picked the HSBC Kinetic Current Account
The HSBC Kinetic Current Account is tailored for sole traders and sole directors of limited companies, catering to those with a maximum turnover of £6.5 million and who are UK tax residents.
It offers a competitive package with a monthly fee of £6.50, which is waived for the first 12 months.
This account enables free bank transfers and card purchases, although ATM withdrawals incur a fee of 0.60%.
With options for managing the account online, via app, in-branch, email, and phone, it suits various business operations.
The Kinetic account integrations allow seamless communication and data sharing between the accounting software Xero, QuickBooks, Sage.
You can have an account typically opened within 48 hours, providing a swift start for new businesses.
It also benefits from FSCS protection, ensuring the safety of deposits, and offers various credit options, including overdrafts, credit cards and small loans.
Customer service is available during weekdays and half-days on Saturdays, although the low Trustpilot score indicates some potential areas for improvement in customer satisfaction, so keep this in mind when considering the customer care side.
⏩ Read our comprehensive HSBC Business Bank Account review.
Pros and Cons
Pros:
- No fee for the first year and free transactions enhance the account’s affordability.
- Quick and easy setup process ensures businesses can quickly access banking services.
- Extensive access options cater to a range of preferences and needs.
- Accounting software integrations for Xero, QuickBooks, and Sage.
- Financial security is bolstered by FSCS protection.
- Credit options support business cash flow and expansion needs.
Cons:
- A monthly fee kicks in after the initial free year.
- ATM withdrawal fees may add up for businesses requiring frequent cash access.
- Limited weekend customer service hours may not accommodate all business owners.
- The low Trustpilot rating of 1.6/5 raises concerns about overall customer satisfaction.
Key Features for the HSBC Kinetic Current Account:
- Designed specifically for sole traders and sole directors of limited companies who are UK tax residents.
- Charges a monthly fee of £6.50 after the first year, which is free.
- Allows for free bank transfers and card purchases; ATM withdrawals incur a 0.60% fee.
- Accessible through multiple channels: online, app, in-branch, email, and phone.
- Integrate your accounting software with options of either Xero, QuickBooks, or Sage.
- Quick setup process, with most accounts being operational within 48 hours.
- Protected by the Financial Services Compensation Scheme (FSCS).
- Offers credit facilities including overdrafts up to £30,000, loans between £1,000 and £10,000, and a credit card with a 15.9% APR.
- Customer support is available from Monday to Friday, 8am to 8pm, and on Saturdays from 8am to 2pm.
Metro Bank: Business Bank Account
- Security and fraud prevention: FSCS-protected with additional security measures in place
- Integrating with existing or new accounting software
- Getting access to in-branch setup and support
- If the account balance drops below £6,000 there are additional monthly and transaction charges that apply
- No 24/7 customer support is available with Metro Bank (opening times for customer support are 8am-8pm)
- You can’t apply for this account if your business has more than £2mil turnover
Eligibility Criteria:
- You must be over 18 years’ old.
- Your business must not exceed £2mil for this account.
- You must be one of the following: sole trader, limited company, limited guarantee, or limited liability partnership.
- Charities or trusts are not eligible.
- Businesses not based in the UK are excluded.
FSCS Protection: Yes, Metro Bank is FSCS protected.
Trustpilot Score: 2,540 ratings with an average rating of 3.5/5
Business Expert Rating:
- Overall Rating: 3.4/5★
- Breakdown: Metro Bank’s Business Bank Account scores adequately in most categories, but it receives lower ratings for customer service and customer reviews, leading to a lower overall score.
Why We Picked the Business Bank Account from Metro Bank
Metro Bank’s Business Bank Account caters to small and large businesses alike, featuring a traditional high-street banking model combined with modern access options.
It offers FSCS protection and facilitates international payments and easy account switching.
This account integrates with accounting software such as Xero and Clearbooks and maintains a conventional approach with in-branch services, including overdrafts and asset finance options.
While there is no monthly fee for balances over £6,000, a £6 fee applies if the balance falls below this threshold.
The account setup can be completed in as little as one day in-store, though typically it takes two days.
While Metro Bank offers a mix of traditional banking and digital advantages, its limited customer service hours from 8 am to 8 pm and a low Trustpilot rating indicate some customer satisfaction challenges that they have said they are working on.
⏩ Read our in-depth Metro Bank business bank account review
Pros and Cons
Pros:
- No monthly fees for balances over £6,000 can be advantageous for businesses maintaining higher balances.
- Offers traditional bank services with in-branch management, providing a more personalised service experience.
- Broad access options including in-branch, mobile, phone, and online cater to various user preferences.
- A variety of credit lines are available, providing financial flexibility for businesses.
- Supports both cash and cheque deposits at branches and Post Offices, enhancing convenience.
Cons:
- Monthly fee applies if the account balance drops below £6,000, which may not suit all businesses.
- Limited customer service hours could be restrictive for businesses needing assistance outside of standard hours.
- Relatively low Trustpilot rating suggests potential issues with customer satisfaction.
- The fee structure for transactions beyond the free allowance could become costly for businesses with high transaction volumes.
Key Features for Metro Bank’s Business Bank Account:
- There is no monthly fee for accounts maintaining a balance above £6,000; otherwise, a £6 monthly fee applies.
- The account offers 30 free transactions each month, after which each transaction costs £0.30.
- Account access is available in-branch, as well as via mobile app, phone, and online.
- Metro Bank provides FSCS protection and uses multi-factor authentication for enhanced security.
- The average setup time is two days, with same-day setup available in some cases.
- Customer support operates from 8 am to 8 pm, not 24/7.
- The account supports integration with Xero and Clearbooks for accounting.
- Overdrafts, credit cards, loans, and asset finance are available, subject to approval.
- Cash and cheque deposits are supported at Metro Bank branches and the Post Office.
- The Trustpilot rating for Metro Bank is 2.0/5 across 4,846 ratings.
Independent Survey
The table below presents information from a survey that asked customers on whether they’d recommend Metro Bank’s services and products to other SMEs for specific categories.[1]
Categories for Metro Bank | % of Customers Who’d Recommend |
---|---|
Overall Service Quality | 65% |
Online and Mobile Banking | 67% |
SME Overdraft and Loan Services | 52% |
Relationship/Account Management | 65% |
Starling Bank: Business Current Account
- Fast account set-up
- No monthly fees or fees overseas
- Integrations with Quickbooks, Xero & FreeAgent
- Fully regulated and FSCS protected
- Phone and App based customer service 24/7
- Pay Cash in via Post Office
- Euro and Dollar accounts are available
- There isn’t any overdraft facility
- There are no branches
- Starling charges for paying in money
- You can’t earn interest
- Depositing cash comes with a fee
Eligibility Criteria
All directors with access to the account must be UK residents. The business must not be a holding company, dissolved, in liquidation or engage in any activities set out in our terms and conditions. Evidence of your trading activities so we understand that your business does what you say it does. We can’t accept Companies House documents for this. Credit Checks May Apply
Business Expert Rating:
- Overall Rating: 4.5/5★
- Breakdown: Starling Bank’s Business Account receives great ratings across most categories, including low fees, comprehensive features, good accessibility, as well as strong customer service.
Why We Picked the Business Current Account from Starling Bank
Starling Bank offers a digital-first business account with no monthly fees, catering to modern business needs by seamlessly integrating with accounting software like Xero, FreeAgent, and QuickBooks.
This account features competitive overdraft rates and thorough credit assessments to ensure responsible lending.
With 24/7 support, real-time alerts, and FSCS protection up to £85,000, it maintains high customer satisfaction.
However, it lacks physical branches and does not offer the best interest rates on balances, with some limitations on ATM access and occasional app issues also noted.
⏩ Read our in-depth Starling Bank business bank account review
Pros and Cons
Pros:
- Offers a fee-free, digital-first banking solution suitable for modern businesses.
- Provides robust security measures, including FSCS protection and two-factor authentication.
- 24/7 customer support ensures assistance is always available.
- High customer satisfaction is reflected in a strong Trustpilot rating.
- Allows for convenient in-app cheque deposits and supports cash deposits via the Post Office.
Cons:
- Lacks physical branches, which might be a limitation for customers preferring in-person services.
- Does not offer the best interest rates on balances, which may deter savings-focused businesses.
- Some limitations in ATM access and occasional app issues could disrupt banking activities.
Key Features for Starling Bank’s Business Account:
- No monthly fee enhances accessibility for all business sizes.
- Bank transfers are free, though charges may apply for cash deposits.
- Account access is comprehensive via app, online, and phone.
- Protected by FSCS and enhanced with two-factor authentication and account monitoring.
- Setup can be completed within one day.
- Customer service is available 24/7 via phone and app.
- Integrates smoothly with Xero, FreeAgent, and QuickBooks for accounting needs.
- Offers overdrafts and business loans ranging from £25,001 to £250,000, subject to approval.
- Cash can be deposited via the Post Office, though charges may apply.
- Cheques up to £1,000 can be deposited directly via the Starling app.
- Holds a Trustpilot rating of 4.3/5 from nearly 40,000 reviews.
Independent Survey
The table below presents information from an independent survey that queried customers on their likelihood of recommending Starling Bank’s services and products to other SMEs across specific categories.[1]
Categories for Starling Bank | % of Customers Who’d Recommend |
---|---|
Overall Service Quality | 83% |
Online and Mobile Banking | 86% |
Relationship/Account Management | 71% |
Mettle by NatWest: Business Bank Account
- Quick application process
- Free to join and use
- Issuing invoices is easy
- App includes expense management functionality
- Good integration with all major accountancy software providers
- If you lose your card, it’s simple to free it from within the APP.
- As an e-money account it’s not FSCS protected
- You can’t pay out more than £10,000 per day
- There isn’t any overdraft or credit card available
- Cheque deposits are not available
- International payments are not available
Business Expert Rating:
- Overall Rating: 3.9/5★
- Breakdown: Mettle by NatWest receives positive ratings for its lack of fees, transaction fees, app-focused platform and customer service, but it ranks lower due to fewer features and limited credit facilities.
Why We Picked the Business Bank Account from Mettle by NatWest
Mettle provides a genuinely free digital-first banking solution tailored for small businesses and sole traders.
Launched in 2019 as part of NatWest, but operating independently, Mettle offers a compelling alternative that excludes access to NatWest’s high-street branches.
The account supports a balance of up to £1mil, featuring swift UK bank transfers and impressive integration with popular accounting software such as FreeAgent, Xero, and QuickBooks.
While the account is praised for its rapid application process and effective financial management tools, it does not provide overdraft facilities, cheque deposits, or international payment options.
Nevertheless, Mettle’s accounts are secured under the Financial Services Compensation Scheme (FSCS), ensuring robust financial protection.
⏩ Read our in-depth Mettle business bank account review
Pros and Cons
Pros:
- Completely free to join and use, which is ideal for startups and small businesses.
- Quick and easy setup process allows businesses to get started without hassle.
- Robust accounting software integration aids in efficient financial management.
- FSCS protection provides security for customers’ funds.
- High customer satisfaction with a strong Trustpilot rating.
Cons:
- Lack of physical bank branches might be a drawback for those who prefer in-person services.
- No options for overdrafts or other credit facilities limit financial flexibility.
- The absence of international payment capabilities could hinder businesses that operate globally.
- Does not support cheque deposits, which may inconvenience some users.
Key Features for Mettle by NatWest:
- No monthly fees, making it an accessible option for small businesses and sole traders.
- Offers free UK bank transfers.
- Account access is exclusively through a mobile app and online.
- Mettle is protected under the FSCS, ensuring safety for depositors.
- The application process is quick, simplifying the setup.
- Customer service is available from Monday to Friday, 8 am to 8 pm, and on weekends from 9 am to 5 pm via app, phone, or email.
- Integrates seamlessly with FreeAgent, Xero, and QuickBooks for accounting.
- Does not offer overdrafts, credit, or other lending services.
- Cash deposits can be made at Post Office branches using a barcode generated in the app.
- Cheque deposits are not supported.
- Offers benefits such as integration with accounting software, instant invoicing, and spending categorisation.
- Trustpilot rating of 4.6/5 from 3,683 reviews highlights high customer satisfaction.
Cynergy Bank: Business Current Account
- Earn a solid rate of interest for a current account below £25,000 (2.50% AER)
- No monthly fee for 12 months and only £25pm after that
- Super-fast setup time (15 minutes)
- Accounting software integrations are available
- There is a monthly fee of £25 after the first 12 months
- Fees apply for cash, CHAPS, SWIFT, and SEPA transactions
- Cash deposits are only available at UK HSBC branches
Eligibility Criteria
- The business must be based in the UK and registered with Companies House if required.
- Eligible entities include sole traders, partnerships, limited liability partnerships, and limited companies.
- Businesses may have up to 10 named individuals, including partners, directors, and shareholders. Shareholders who own 10% or more of the business must be included.
- Charities or trusts are not eligible.
- Businesses not based in the UK are excluded.
FSCS Protection: Yes, Cynergy Bank is FSCS Protected
Trustpilot Score: 2,540 ratings with an average rating of 3.5/5
Business Expert Rating:
- Overall Rating: 3.1/5★
- Breakdown: Cynergy Bank’s Business Current Account ranks lowest due to higher fees, limited features, and lower customer service scores, resulting in the lowest overall rating within the top selection. However, it’s important to remember that they are still regarded one of the best business bank account providers in the UK.
Why We Picked the Business Current Account from Cynergy Bank
Cynergy Bank presents a business current account that initially offers a free, interest-earning option for the first 12 months, making it an attractive choice for UK businesses transitioning to digital banking solutions.
During this period, accounts benefit from a 2.50% AER on balances up to £25,000. After the first year, a £25 monthly fee applies, which covers all standard transactions.
The account primarily facilitates digital management and savings, with no provision for cash transactions, overdrafts, cheque deposits, or international payments. Instead, it integrates seamlessly with accounting software platforms.
Limited in-branch services are available by appointment in a few UK locations, focusing on a streamlined, digital-first approach.
⏩ Read our in-depth Cynergy Bank business bank account review
Pros and Cons
Pros:
- Offers a competitive 2.50% AER on balances up to £25,000 during the first year.
- Free for the first 12 months with a comprehensive fee structure thereafter covering all standard transactions.
- Quick setup process enhances convenience.
- FSCS protection and strong security measures ensure safety of funds.
- Available credit lines like overdrafts and loans provide financial flexibility.
Cons:
- Monthly fee of £25 after the first year may be considered high by some businesses.
- Excludes cash transactions, overdrafts, cheque deposits, and international payments, limiting its usability for businesses with diverse banking needs.
- Limited in-branch access and customer service hours might not accommodate all business schedules.
- Vague details on certain services like accounting integration and the process for cheque deposits can create uncertainty.
Key Features for Cynergy Bank’s Business Current Account:
- The account is free for the first 12 months, with a £25 monthly fee thereafter.
- Offers 2.50% AER on balances up to £25,000 during the first year.
- Free standard electronic transactions, though fees apply for cash, CHAPS, SWIFT, and SEPA transactions.
- Account access is available online and in-branch by appointment at four UK locations: London, Redhill, Birmingham, and Manchester.
- Cynergy Bank is FSCS-protected and employs two-factor authentication for security.
- The account can be set up in as little as 15 minutes.
- Customer service is available from Monday to Friday, 09:15 – 17:15.
- Limited details on accounting integration.
- Offers overdrafts, business loans, commercial mortgages, and asset finance, though specific details are vague.
- Cash can be deposited at UK HSBC branches.
- Supports cheque deposits, although detailed information about the process is not clearly specified.
- Trustpilot rating stands at 3.5/5 from 2,540 reviews, indicating moderate customer satisfaction.
Side-by-Side Comparison of Features for Our Best Accounts
Below, we have put together a bespoke side-by-side feature comparison table that includes all the brands from our best business bank account list. Please use this table to compare the different features offered by each brand to help you make a more informed decision for your business.
Feature | Tide | Revolut | ANNA Money | Cashplus Bank | Monzo | HSBC | Metro Bank | Starling Bank | Mettle | Cynergy Bank |
---|---|---|---|---|---|---|---|---|---|---|
Account Access | App & Online | App & Online | App Only | App & Online | App & Online | App & Online, Branch, Email, & Phone | In-Branch, App & Online | App & Online | App & Online | Online & In-Branch |
Accounting & Invoice Software Integrations | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✖ |
Available Customer Service | 24/7 Support (for paid plans) | 24/7 Support | 24/7 Support | Mon-Fri: 08:00 – 16:00 | 24/7 support | Monday – Friday, 8am to 8pm & Saturdays from 8am to 2pm | Mon – Fri: 08:00 – 20:00 | 24/7 Support | Mon–Fri: 08:00 – 20:00 | Weekends/Bank Holidays: 09:00 – 17:00 | Mon-Fri: 09:15 – 17:15 |
Trustpilot Reviews | 4.1/5 | 4.2/5 | 4.6/5 | 3.6/5 | 3.9/5 | 4/5 | 2/5 | 4.3/5 | 4.6/5 | 3.5/5 |
Setup Ease | Same-day | Same-day | Same-day | Same-day | 3 days | < 2 Days | 2 days | Same-day | 1 day | Same-day |
FSCS Protection | ✔ | ✖ | ✖ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ | ✔ |
What are Business Bank Accounts and How do They Work?
Business bank accounts are specialised financial products designed for managing the money and transactions of businesses rather than individuals. These accounts facilitate day-to-day operations, save funds, handle client money, and manage foreign currency transactions.
Having a clear understanding of how they work within the frameworks of traditional banks, challenger banks, and e-money institutions is likely to help you in selecting the right account for your business’ needs.
When talking about business bank accounts specifically, we typically refer to those offered by either traditional banks or challenger banks, both of which are regulated financial entities, but operate under different models.
However, businesses also have alternatives to traditional bank accounts called e-money accounts, available from electronic money institutions (EMIs). Let’s explore traditional and challenger banks, the accounts they typically offer, and their e-money alternatives below.
Traditional Banks and Challenger Banks
Traditional banks, like Metro Bank and Cynergy Bank, have typically been established a bit longer and these institutions are more likely to provide a full range of banking services (including business loans, credit cards, etc).
These types of banks hold full banking licenses issued by the Prudential Regulation Authority (PRA) and are regulated by both the PRA and the Financial Conduct Authority (FCA). They generally operate through both physical branches and online platforms, offering a diverse array of access services to meet broad customer needs.
Challenger banks, such as Monzo and Starling Bank, tend to be newer entities that primarily leverage digital technology to offer banking services. They aim to challenge the traditional banking model with innovative, customer-friendly solutions.
These types of banks may start with e-money licenses and later obtain full banking licenses from the PRA. Unlike traditional banks, they usually operate without physical branches, focusing on a more digital experience when accessing your account.
Both types of the above banks typically offer some/all of the following accounts, which support various business operations:
- Current Accounts – Essential for daily business transactions such as deposits, withdrawals, and payments, sometimes accompanied by chequebooks, and often including debit cards, and robust online banking capabilities.
- Savings Accounts – Ideal for businesses looking to earn interest on their excess funds, with generally higher interest rates but can have slightly more restricted access compared to current accounts.
- Merchant Accounts – Necessary for businesses that accept debit and credit card payments, acting as intermediaries to process and temporarily hold funds from transactions.
- Foreign Currency Accounts – Beneficial for businesses involved in international trade, helping to manage transactions in multiple currencies and mitigate exchange rate volatility.
- Fixed Deposit Accounts – Suitable for businesses intending to set aside funds for a fixed period to earn higher interest rates, unlike savings accounts, there are typically penalties applicable for early withdrawal.
- Client Accounts – Specifically useful for professions like solicitors or estate agents to manage client funds separately from business funds, ensuring compliance with regulatory standards and safeguarding client money.
E-money Institution Alternatives
E-money institutions are financial entities authorised to issue electronic money and provide payment services. They are not full banks and do not offer traditional banking services like loans, etc. These institutions are licensed under e-money regulations by the FCA, which are less stringent than the licenses required for traditional and challenger banks.
E-money institutions typically focus on the following account types:
- E-Money Institution Accounts – Offer digital-first banking solutions. Although not covered by traditional banking protections like the Financial Services Compensation Scheme (FSCS), these accounts must still ensure customer funds are safeguarded.
- Foreign Currency Accounts – Particularly strong in handling multi-currency needs efficiently, making them ideal for businesses that engage in frequent international transactions.
How to Choose the Right Business Bank Account
If you’re new to this, it’s important you know what to look for. We’ve compiled a list of the core features offered by the top accounts, and throughout this article, you’ll find handy tables showing you which brands have each of these features.
Make a list of the ones which matter most for your business’ unique circumstances, and ensure the account you opt for has them covered. Here are some of the things you may want to consider when choosing a bank account for your business:
- Fees and charges: It’s essential to understand what fees and charges may be associated with your business bank account, such as monthly maintenance fees, transaction fees, and overdraft fees. Make sure you compare these fees across different bank accounts to find the best deal.
- Interest rates: If your business has surplus funds, consider a business bank account that pays interest. That said, the challenger banking market – which offers the best accounts at the moment largely doesn’t offer interest at all so you’ll need to plump for a high street account if this is important to you.
- Overdraft facilities: Again, business overdrafts are mainly something you’ll find with regulated high street bank accounts. From the list of providers in this article, only Cashplus, Monzo and Starling offer the functionality for a small overdraft amongst the challengers, and only for qualifying businesses.
- Online banking and mobile app functionality: Make sure the bank you choose has a user-friendly online banking platform and a mobile app to manage your account on the go.
- Customer service and support: Look for a bank with a strong customer service and support reputation. Consider the availability of phone and email support and the quality of customer reviews.
- Integration with accounting software: If you use accounting software for your business, consider a business bank account that integrates with your software. This will help you keep track of your finances more easily and accurately.
- Deposit Protection – Not all business accounts in the UK have deposit protection. The Financial Services Compensation Scheme (FSCS) protects up to £85,000 of deposits per eligible depositor per institution. Many digital-first accounts are actually e-money accounts rather than regulated banks, meaning they do not offer protection.
Additional Things to Consider Before Choosing
- Read the terms and conditions carefully: Before opening a business bank account, make sure you understand the terms and conditions of the account, including any fees and charges that may apply.
- Consider any special requirements: If you have specific requirements for your business banking, such as foreign currency transactions, make sure the bank you choose offers the services you need.
- Compare the customer reviews: Look for a bank with a strong reputation for customer service and support, and read customer reviews to get a sense of their experiences.
How to Open a UK Business Bank Account
To open a UK business bank account, you will typically need to follow these steps:
- Choose a bank: Compare the features and fees to find the best fit for your business.
- Gather necessary documentation: You will need to provide information about your business, including your company registration number, proof of identity, and the nature of your business.
- Apply: Complete the application process, which may involve an in-person meeting or the submission of an online application.
- Wait for approval: The bank will review your application and may request additional information or documentation.
- Fund your account: You will need to transfer funds into your new business bank account to start using it.
The Documents You’ll Need
You’ll need the following documents to open a business account in the UK:
- Official ID such as a driver’s license or passport
- Proof of your personal address: i.e. council tax statement or bank statement
- Proof of your legally registered business address: i.e. correspondence from HMRC or Companies House, a utility bill, a bank statement, or rental agreement.
- Estimated annual turnover of the business
- Copy of your Companies House formation document, including your limited company number
- Number of Employees
- Tax Status: i.e. vat registered
- Some banks may ask for details of your financial situation, including documents demonstrating a clean credit and banking history.
What are the Pros and Cons of a Business Bank account?
- Separates personal and business transactions
- Builds a business credit rating
- Easier tax reporting to HMRC
- It makes the business look more professional
- Financial protection for yourself and your business
- Business bank accounts generally come with higher fees than personal accounts
- Having a second account means more admin
- It may come with a minimum deposit requirement
Our Commitment to Updating Our Banking Content
In the rapidly evolving world of business banking, staying updated is key. Whilst we cannot always guarantee accuracy as the banking market is changing all the time, we do our utmost to make sure you get the very best business banking information on our platform. This is why Business Expert is committed to regular reviews of our content and diligently sticking to our update schedules, helping to ensure that you always have access to the latest information on business bank accounts, fees, regulations, and technological advancements.
We value your input. Join our community either through our newsletter, or give us feedback by using our contact page to share your experiences and suggestions, helping us refine our resources to serve you better.
Review Methodology and the Business Expert Rating System
Our analysis of 40+ UK business bank accounts brought us to 10 key accounts that we believe to be great choices for business owners in the UK for multiple reasons. We employed a focused, evidence-based approach, comparing a range of key aspects:
- Selection: We included a diverse array of accounts from both traditional and digital banks, and e-money institutions, to cater to various business demographics’ needs.
- Criteria for Comparison:
- Price: Monthly fees, transaction charges, and any hidden costs.
- Accessibility: The available routes to be able to manage the accounts.
- Features: Account functionalities, interest rates, overdraft facilities, etc.
- Customer Reviews: Analysis of feedback on platforms like Trustpilot, Google Play and the App Store to gauge satisfaction.
- Customer Service: Responsiveness and support quality.
- Mobile App UX: Ease of use and functionality of the bank’s mobile application.
- Software integrations: Available accounting and invoicing software integrations.
- Ease of setup: The time and resources required to set up an account.
- Data Collection: We compiled data from official bank sources, customer reviews, financial analysis reports, and direct user feedback.
- Continuous Updating: Our review reflects the most current information available at the time of analysis. However, product details may have changed since our last update. We aim to review as many products as possible, but not all market products may be included.
Business Expert’s Proprietary Rating System
Once we had our final 10, we put them all through our own 8-point rating system. Our bespoke rating system is comprised of the following. These metrics are led primarily by what business owners consistently mention as being most important to them when looking for a business bank account:
- Monthly Fees: Lower fees score higher.
- Transaction Fees: Fewer and lower fees score higher.
- Accessibility: More access options (web, app, branch, phone) score higher.
- Features: More features score higher.
- Accounting and Invoicing Software Integrations: More integrations score higher.
- Customer Service: Better service (availability, quality) scores higher.
- Customer Reviews: Higher ratings score higher.
- Ease of Setup: Quicker and simpler setup scores higher.
Disclaimer: This review represents our opinion and is provided for informational purposes. It does not constitute financial advice, a recommendation, or an endorsement of suitability for your specific financial circumstances. The information held within this article also does not take your personal circumstances into consideration. Please consult with a qualified financial advisor if in any doubt on what to do for your business.
FAQs
Do I Need a Business Bank Account?
That depends on the size of your business and whether it’s a separate legal entity.
A business bank account separates corporate finances from personal funds, simplifying tax compliance and enhancing professional credibility. So keep this in mind when making your decision.
You DO need a business bank account if:
- You run a limited company registered at Companies House
It may POSSIBLY be a good idea to get a business bank account if:
- Your business brings in significant turnover and you offset business expenses (it’s not a legal requirement but having a separate business account will make life easier)
- You simply wish to keep your personal and business finances separate.
As most business bank accounts charge a fee, you probably DON’T need a business bank account if:
- You’re a freelancer, sole trader or contractor (not through a limited company)
- You work in the gig economy for Uber, Deliveroo, Upwork, etc.
- You run a side hustle that brings in a small amount of additional income
Even if you’re not legally required to have one, there are benefits associated with opening a business bank account if your primary source of income comes from self-employment. It can make it easier to send invoices, keep track of payments, record your expenses and file and pay your self-assessment tax. You also start building a credit rating for your business, which is useful if you want to apply for a business loan or credit card in the future.
⏩ Read more: Do I need a business bank account?
How Long Does It Take to Open a Business Bank Account in the UK?
While applying for a business bank account can take as little as ten minutes, the compliance checks usually take longer. Many challenger banks can get you and running within a day, while high street banks typically take one to four weeks to complete the paperwork.
⏩ Read our full article on the fastest business bank accounts to open
How Do I Switch My Business Bank Account?
If you have ever switched your personal bank account the process is very similar for many business account providers.
It’s easy enough to switch bank accounts in the UK, especially if you sign up with a provider that’s signed the ‘Switch Service’, which automates the process. The Current Account Switch Service was set up to stop banks from deliberately making it difficult for people to change their accounts to another provider.
The following banks are signed up to the free Current Account Switch Service: Tide, Bank of Ireland, Bank of Scotland, Barclays, CardOneMoney, Co-operative Bank, Handlesbanken, HSBC, Lloyds, Monzo, Natwest, Royal Bank of Scotland, Santander, and Virgin Money.
⏩ Read our full article on Switching Your Business Bank Account
Can I open a Business Account with a Bad Credit History?
You will likely find opening certain business bank accounts with bad credit slightly more challenging, but it’s certainly possible. Some banks, such as Tide and Cashplus, offer specialist ‘no credit check’ accounts, allowing individuals with poor credit histories to open them. These accounts will have slightly less favourable terms than a regular account to cover the bank’s heightened risk but otherwise work precisely the same.
⏩ Read our full article on the best business bank accounts for bad credit
References
[1] Overview of the Business Banking Service Quality Survey in Great Britain
In February 2024, a survey report was published detailing the findings from an independent study examining the service quality of the 15 largest business current account providers in Great Britain. This survey, conducted from January to December 2023 by BVA BDRC, was mandated by regulatory requirements and initiated at the behest of the participating providers and the Competition and Markets Authority. The aim of this survey was to facilitate comparisons of service quality among providers for small and medium-sized enterprises (SMEs).
Customers, representing various SMEs—including businesses, clubs, charities, and societies with an annual turnover of up to £25 million—were asked to evaluate their likelihood of recommending their provider’s services. These services included online and mobile banking, branch and business centre services, overdraft and loan services, and relationship or account management. The survey’s results reflect the percentage of customers who were ‘extremely likely’ or ‘very likely’ to recommend these services.
Providers included in this survey were Bank of Scotland, Barclays, Handelsbanken, HSBC UK, Lloyds Bank, Metro Bank, Monzo, NatWest, Royal Bank of Scotland, Santander, Starling Bank, The Co-operative Bank, Tide, TSB, and Virgin Money. Across these providers, approximately 1,200 customers are surveyed yearly in Great Britain, with results being considered valid for publication only when at least 100 customers have provided a score for the service in the survey period. In total, 18,000 people participated, with the results being updated biannually, in August and February. This survey allows SMEs to make informed decisions by providing a comparative insight into the service quality offered by different business current account providers.
[2] UK Neobank User and Trend Statistics
A research report that was carried-out on behalf of New Zealand exporters to get an understanding of the current state of the UK banking sector uncovered the following statistics about neobank users and trends:
Between 2018 – 2023 the amount of users of neobanks in the UK grew from 2.9mil – 19.1mil, respectively, and this trend is translating into the business sectors here in the UK.
Source: Statista, Digital Market Insights: NeobankingUK, 2023.
As of 2023, the distribution of market share for the banking sector in the UK between the minor and major players was in favour of the minor players by 57%, leaving 43% of the market for the major players.
Source: IbisWorld, Banks in the United Kingdom, 2023.